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BMC FootPrints Service Core vs Rezolve AI Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC FootPrints Service Core
Ranking in IT Service Management (ITSM)
31st
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
Help Desk Software (28th)
Rezolve AI Platform
Ranking in IT Service Management (ITSM)
48th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the IT Service Management (ITSM) category, the mindshare of BMC FootPrints Service Core is 0.4%, up from 0.4% compared to the previous year. The mindshare of Rezolve AI Platform is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Service Management (ITSM)
 

Featured Reviews

JE
Sep 3, 2019
Scalability is customizable but it is somewhat limited in terms of how granular it can be
We use the on-prem deployment model of this solution. Our primary use case is for our ticketing system, tracking system, and asset tracking system It has helped the help desk team. We get our tickets in and are able to support our customers, the end-users, with this solution. The workflow should…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The licensing for FootPrints is a perpetual license with an annual support fee."
"Our costs are well over $250,000."
"This solution has good pricing."
"Cost was on par with other service desk products, and well below Remedy, while still being a BMC product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
15%
Educational Organization
14%
Healthcare Company
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC FootPrints Service Core?
It would be better if it were more user-friendly. The reporting part in the version we have is a little complicated. It takes too long to build and report. It would also be better if there were ano...
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Also Known As

FootPrints Service Core
No data available
 

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Overview

 

Sample Customers

Cast & Crew
Information Not Available
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: October 2024.
814,649 professionals have used our research since 2012.