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BMC FootPrints Service Core vs Rezolve AI Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
BMC FootPrints Service Core offers scalable customization for large enterprises, widely used in Australasia but limited by resource constraints.
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Valuable Features

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BMC FootPrints Service Core provides ITIL certification, customizable features, robust management, stability, and supports multiple administrators with strong technical support.
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Room For Improvement

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BMC FootPrints Service Core requires improved customization, usability, and features like enhanced collaboration, intuitive design, and better asset management.
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Stability Issues

No sentiment score available
BMC FootPrints Service Core is stable but depends on proper configuration for optimal performance across various industries.
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Customer Service

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BMC FootPrints Service Core customer service is praised for prompt issue resolution and responsive technical support, with occasional variability.
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Setup Cost

No sentiment score available
BMC FootPrints Service Core offers affordable perpetual licensing with costs based on agent numbers, excluding hidden fees, unlike Remedy.
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Categories and Ranking

BMC FootPrints Service Core
Ranking in IT Service Management (ITSM)
31st
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
Help Desk Software (28th)
Rezolve AI Platform
Ranking in IT Service Management (ITSM)
48th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the IT Service Management (ITSM) category, the mindshare of BMC FootPrints Service Core is 0.4%, up from 0.4% compared to the previous year. The mindshare of Rezolve AI Platform is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Service Management (ITSM)
 

Featured Reviews

ITSystemdd04 - PeerSpot reviewer
Scalability is customizable but it is somewhat limited in terms of how granular it can be
We looked for the problem and where there was inefficiency within the team or company-wide. We are looking into ServiceNow to replace the system. The team that is managing this system did a POC and they love it and we are going that way. I was not really part of the choosing of this system.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
16%
Educational Organization
15%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

FootPrints Service Core
No data available
 

Learn More

 

Overview

 

Sample Customers

Cast & Crew
Information Not Available
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: October 2024.
816,406 professionals have used our research since 2012.