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CA Identity Suite [EOL] vs Fortra's Powertech Identity & Access Manager comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (4th), Customer Identity and Access Management (CIAM) (3rd)
CA Identity Suite [EOL]
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Fortra's Powertech Identity...
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
Privileged Access Management (PAM) (42nd)
 

Featured Reviews

Espen Bago - PeerSpot reviewer
Sep 12, 2023
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.
it_user778695 - PeerSpot reviewer
Nov 26, 2017
Eliminates multiple infrastructure requirements and products, gives a holistic view of access granting
I really haven't thought about features for that next release because it is addressing all of our needs right now. I would say, there is one. If there was a seamless integration between portal and IdentityMinder, then that would help a bit, but I don't see many challenges yet. I know the product so well I find it easy the way it is right now. And because the Virtual Appliance has combined everything - there was a time when the installation was a little complex. But the Virtual Appliance makes it easy now. You can spin up IDM or Identity Suite in a few hours and it is ready to use.
SO
Dec 21, 2021
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Omada offers a technical solution that addresses both our needs."
"The key benefit of Omada Identity is maintaining complete control."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The most valuable feature is the re-certification campaign capabilities."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"Nowadays it is offered as a Virtual Appliance, and that saves considerable time for installing and controlling it."
"With the Virtual Appliance, combined with CA Identity Manager and GovernanceMinder as one solution, it eliminates having multiple infrastructure requirements, multiple products, and gives a holistic view of the access granting."
"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
 

Cons

"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"The Omada support response time has room for improvement."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
 

Pricing and Cost Advice

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"It is licensed per managed user per year."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
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Comparisons

 

Also Known As

Omada Identity Suite, Omada Identity Cloud
IdMLogic SIGMA
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Acciona, Comcast
Integris Health
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: October 2024.
814,649 professionals have used our research since 2012.