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CA Process Automation vs Ivanti Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Ivanti Automation
Ranking in Process Automation
28th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.2%, up from 0.2% compared to the previous year. The mindshare of Ivanti Automation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
Ahmed-Ragab - PeerSpot reviewer
Facilitates task management with effective approval processes and modern integration capabilities
It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"There is a very good approval hierarchy in place."
"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
 

Cons

"OCR capability should be added as a feature."
"Make some of the features more open source that way developers can have more flexibility."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"The user interface could be more futuristic and modernized in terms of styling and colors."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
18%
Government
17%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Ivanti Automation?
The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.
What is your experience regarding pricing and costs for Ivanti Automation?
My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...
What needs improvement with Ivanti Automation?
The user interface could be more futuristic and modernized in terms of styling and colors.
 

Also Known As

CA IT Process Automation Manager
Ivanti IT Automation, RES Suite
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
Find out what your peers are saying about CA Process Automation vs. Ivanti Automation and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.