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CA Process Automation vs Microsoft System Center Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Microsoft System Center Orc...
Ranking in Process Automation
19th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of Microsoft System Center Orchestrator is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
Dan Campeanu - PeerSpot reviewer
Automates tasks and manages multiple servers from a central location
The initial setup was quite complex. It required careful preparation of installation steps, as many tasks were not automated as expected. Special attention was needed to prepare groups, users, and permissions at each step to ensure a smooth setup process. Please do so accurately to avoid having to start over. Challenges encountered during deployment included issues with installation and configuration and difficulties detecting machines and executing tasks as expected. Some solutions were found through trial and error during installation, while others were discovered through recommendations from other users. Despite these challenges, the deployment and rollout of Orchestrator took approximately one and a half months to ensure proper functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"It can manage multiple servers and workstations from a single location."
"Automation is the most valuable feature of the solution."
 

Cons

"Make some of the features more open source that way developers can have more flexibility."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"OCR capability should be added as a feature."
"The product's management aspect needs enhancement."
"I find the Orchestrator UI to be problematic."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"I give the cost of the solution a five out of ten."
"We obtained a license that bundled Windows Server with System Center at no additional cost."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Microsoft System Center Orchestrator?
It can manage multiple servers and workstations from a single location.
What is your experience regarding pricing and costs for Microsoft System Center Orchestrator?
The platform was almost free of cost for us. We obtained a license that bundled Windows Server with System Center at no additional cost.
What needs improvement with Microsoft System Center Orchestrator?
The product's management aspect needs enhancement. It affects the visibility of powerful scripts that were previously accessible. Furthermore, the focus is shifting towards cloud-based features, sp...
 

Also Known As

CA IT Process Automation Manager
MS System Center Orchestrator
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Information Not Available
Find out what your peers are saying about CA Process Automation vs. Microsoft System Center Orchestrator and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.