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CA Unified Communications Monitor vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
102nd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), IT Infrastructure Monitoring (71st)
Cisco DNA Center
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Cisco DNA Center is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"DNA Center is scalable."
"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"Cisco DNA Center is a user-friendly solution."
"Automation helps configure devices without manual intervention, enabling zero-touch provisioning."
"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"Application Assurance works very well."
"The monitoring is very valuable to me."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"The product has many features that do not work properly."
"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"The solution's integration feature can be better."
"It seems to be a little bit more centered toward wireless than wired. You've got more options you can do wirelessly than you can with the wired switches, but it works for what we need it to do. We would like to see a little bit more about the traffic, and we're looking at what's out there to see about that. We are looking at something that might give us a bit more insight into the actual traffic. If they had the full functionality on the wired side, as they do on the wireless side in terms of being able to view traffic and everything, it would be good."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"Cisco could improve the security side of their solutions."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
 

Pricing and Cost Advice

Information not available
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"We get a yearly license at the time we buy the product."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The price could be better. It's a very expensive tool."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"Cisco DNA Center is expensive."
"Cisco DNA Center is too expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Government
10%
Manufacturing Company
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
 

Also Known As

CA UC Monitor
DNA Center
 

Overview

 

Sample Customers

BBVA Compass
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Find out what your peers are saying about CA Unified Communications Monitor vs. Cisco DNA Center and other solutions. Updated: April 2025.
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