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CA Unified Communications Monitor vs ManageEngine IT360 comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #102, while ManageEngine is ranked #105. Broadcom holds a 0.1% mindshare in NMS, compared to ManageEngine’s 0.1% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.
CA Unified Communications M...
Read 2 CA Unified Communications Monitor reviews
  • 181 Views
  • 135 Comparison Views
50% willing to recommend
ManageEngine IT360
Read 5 ManageEngine IT360 reviews
  • 150 Views
  • 125 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and ManageEngine IT360 compete in the IT management and monitoring category. ManageEngine IT360 appears to have the upper hand due to its comprehensive feature set, although CA Unified Communications Monitor shines in pricing and support.

Features: CA Unified Communications Monitor provides real-time call quality tracking, robust monitoring capabilities, and an efficient alerting system. ManageEngine IT360 offers extensive network monitoring, enhanced reporting tools, and integrated IT management solutions.

Room for Improvement: CA Unified Communications Monitor could enhance its network management features, expand reporting tools, and improve feature set diversity. ManageEngine IT360 could benefit from simplifying its deployment process, reducing initial setup costs, and offering more intuitive user interfaces.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is known for straightforward deployment and strong customer service, ensuring easy setup. ManageEngine IT360's deployment is more complex due to broader functionalities, balanced with responsive customer service.

Pricing and ROI: CA Unified Communications Monitor takes advantage of competitive pricing, providing favorable ROI by focusing on core features. ManageEngine IT360 requires higher upfront investment but offers greater potential ROI with comprehensive IT management tools.

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To learn more, read our detailed CA Unified Communications Monitor vs. ManageEngine IT360 Report (Updated: April 2025).
Buyer's Guide
CA Unified Communications Monitor vs. ManageEngine IT360
April 2025
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Helped 848,270 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
102nd
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
ManageEngine IT360
Ranking in Network Monitoring Software
105th
Ranking in IT Infrastructure Monitoring
75th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (34th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
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ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
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Product Reports

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CA Unified Communications Monitor reportDownload CA Unified Communications Monitor product report
Buyer's Guide
Network Monitoring Software
March 2025
ManageEngine IT360 reportDownload ManageEngine IT360 product report
 

Also Known As

CA UC Monitor
IT360
 

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine
 

Sample Customers

BBVA Compass
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Buyer's Guide
CA Unified Communications Monitor vs. ManageEngine IT360
April 2025
Free Report: CA Unified Communications Monitor vs. ManageEngine IT360
Find out what your peers are saying about CA Unified Communications Monitor vs. ManageEngine IT360 and other solutions. Updated: April 2025.
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