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CA Unified Communications Monitor vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (102nd)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The initial setup was straightforward. We didn't find it to be too complex."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"The tool is efficient in collecting, monitoring and evaluating logs."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"The most valuable feature is dashboard creation."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The price has room for improvement."
"The cardinality is pretty low."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."
"We currently lack log analysis capabilities in Splunk APM."
"I would like to see an improvement and some innovation in the customer interface."
"The monitoring of workloads when using SignalFx could be improved."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
 

Pricing and Cost Advice

Information not available
"This is an expensive solution."
"It is expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The price of Splunk APM is less than some of its competitors."
"Splunk has been fairly expensive, but it has been predictable."
"The pricing is based on several factors, including the scale of deployment."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

CA UC Monitor
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

BBVA Compass
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.