CA Unified Communications Monitor vs Zabbix comparison

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"It has an intuitive UI with beautiful graphs and customizable maps."

"Health and communication links availability."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"We like the user-interface for this solution, which makes it an easy to use tool."

"The most valuable feature is the support for monitoring Cisco switches."

"Zabbix helps to save time."

"The performance and bandwidth are valuable features."

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"Documentation terminology could be improved."

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."

"Zabbix isn't very good at automation just yet."

"It would be helpful if they translated the documentation to Cyrillic languages."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The documentation could be improved."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"There is a license required for this solution and we pay annually for our license."

"It's an open-source solution that can be used free of charge."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"We pay the subscription for support by year."

"We use the open-source version of Zabbix."

"It is freeware. We still use the free version of Zabbix."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"It's free software released under the GNU/GPL license."