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CallMiner Eureka vs NICE Interaction Analytics comparison

 

Categories and Ranking

CallMiner Eureka
Ranking in Speech Analytics
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
NICE Interaction Analytics
Ranking in Speech Analytics
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Speech Analytics category, the mindshare of CallMiner Eureka is 20.0%, down from 31.4% compared to the previous year. The mindshare of NICE Interaction Analytics is 26.7%, down from 34.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech Analytics
 

Comparisons

No data available
No data available
 

Also Known As

Eureka
Interaction Analytics
 

Learn More

 

Overview

 

Sample Customers

TradeGlobal, British Gas, Defender Direct, State Collection Service
ebay Enterprise