CareCloud vs Epic Electronic Health Records comparison

CareCloud and Epic are both solutions in the EHR category. CareCloud is ranked #10, while Epic is ranked #1. CareCloud holds a 0.3% mindshare in E, compared to Epic’s 26.6% mindshare. Additionally, 100% of Epic users are willing to recommend the solution.

CareCloud

Read 1 CareCloud review

478 Views
35 Comparison Views

0% willing to recommend

Epic Electronic Health Records

Read 1 Epic Electronic Health Records review

4,092 Views
2,351 Comparison Views

100% willing to recommend

CareCloud

Epic Electronic Health Records

Categories and Ranking

CareCloud

Ranking in EHR

10th

Average Rating

1.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Epic Electronic Health Records

Ranking in EHR

1st

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the EHR category, the mindshare of CareCloud is 0.3%, down from 0.4% compared to the previous year. The mindshare of Epic Electronic Health Records is 26.6%, down from 27.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

EHR

Featured Reviews

it_user269268

Owner at a wellness & fitness company with 51-200 employees

Dec 8, 2015

It's visually appealing, but there were several issues with deployment.

It's visually appealing Web based They need to improve the product so it does what they say it does. 3 years There were several issues. They were not experienced in billing for chiropractic, to say the least. Frequent crashes Freezes constantly Customer Service: Support is lousy at best.…

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reviewer1406316

Sr. Programmer/Analyst at a healthcare company with 10,001+ employees

Aug 30, 2020

An essential product for hospitals and the leader in records collection in the US and Europe

They are improving the product every day. I think they need to break those upgrades down to a clearer model rather than continuous or agile delivery. They could do something like release a major version every quarter or six months, or do contained upgrades plus special options to upgrade anytime. Sometimes the frequency of the changes is just a little too much to follow and there are no typical, formal versioning points. It would be nice to see Epic in the cloud, and that is a question clients always ask. But so far I have not heard anything about Epic moving to the cloud. In my estimation, that means there is no such plan to move to the cloud, basically. Resisting a move to the cloud could be because of the current Epic infrastructure, and maybe they do not want to do that. It could also possibly be because of some type of security issues having to do with countries regulating the availability of critical information on the cloud.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

Information not available

"It is a very expensive product."

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

34%

University

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

No data available

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Learn More

CareCloud

Video not available

Epic

Overview

CareCloud helps medical practices manage patients to payers and everything in-between. CareCloud's cloud-based platform helps high-performing medical practices grow by improving efficiency, increasing margins and optimizing the patient experience. Our comprehensive suite of tools covers patient management, revenue cycle management (RCM), electronic health records (EHR) and patient experience management. For more information, visit www.carecloud.com.

Epic Electronic Health Records offers the following solutions: (1) Patient Engagement that give patients the tools to be healthier with MyChart. (2) Clinicals that help improve patients' health and care with EpicCare. Specialties & Ancillaries that provide specialty care: Curated Content flexible and pre-built content for specialties lets you focus on care and Community Expertise that is made up of experts in their fields, specialty steering boards contribute content and guide development to meet real-world specialty needs. (3) Mobile (4) Care at a Distance (5) Resolute Revenue Cycle (6) Managed Care (7) Population Health (8) Community Connect (9) Interoperability (10) Healthcare Reform and Regulatory Compliance

Sample Customers

Sanova Dermatology

Mercy Health, MetroHealth System, Lakeland HealthCare, Cedars-Sinai Health, St. Luke's Health System, Cincinnati Childrens Hospital, Hawaii Pacific Health, Lancaster General Hospital

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