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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional."
"The most important benefits that we've seen from this solution is that it reduces the cost of management and it has easy monitoring systems."
"It's very easy to integrate with the ACI network."
"It is a hyper-converged solution which integrates with the network instead of the product."
"Overall, the solution is extremely easy, flexible and secure."
"Support is very responsive."
"Deduplication is a valuable feature available in Cisco HyperFlex."
"We used to have a single customer-facing data center, which was vulnerable to failure. This product has allowed us to create high availability between two private data centers."
"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"NetApp HCI is a stable solution."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"It has reduced our hypervisor footprint by around 20%."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
 

Cons

"It needs more detailed documentation."
"Some of our customers do not want to adopt the Cisco ACI solution. They want to manage Cisco HyperFlex by integrating it with their own management solution."
"There is a VMware plugin for HyperFlex, which sometimes it hangs up in our environment, and doesn't function well."
"We would like to see better integration in the next release of this solution."
"We would like to move off the GUI."
"HyperFlex could be improved by reducing the minimum number of nodes supported from three to two."
"I have been receiving a memory overflow message every day when I use the solution."
"The initial setup of the Cisco HyperFlex HX platform was medium-level difficult. It's a little bit different from traditional servers. It takes getting used to the learning curve."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"I would like to see the implementation process improved."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"The price should be lowered. It's a little expensive."
"The product needs better support for installing the operating system on the machine."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"The networking needs improvement."
 

Pricing and Cost Advice

"Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700."
"Initially HyperFlex was a little costly, it was higher, but Cisco wanted to get into our company, so they gave us a fair discount."
"Its price is high. Cisco needs to work on the pricing model for this product. Nutanix or VMware are cheaper products, and they provide almost the same functionality. Its price is a big road blocker when we are working with an end customer, and Nutanix and VMware are in competition. If they can reduce its price, it is actually a better choice for customers."
"There is no additional licensing cost other than the cost for each part."
"It is highly priced compared to other vendors."
"We negotiated with Cisco and we got some price benefit from that."
"When we negotiated with Cisco for the HyperFlex solution, they gave us a good price because they wanted to break into the market in Portugal for the first time. However, in general, I think it's a very expensive solution. It's a huge amount of money to acquire this kind of infrastructure."
"For customers in the private sector, this product can have a very high return on investment."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its pricing is lower than our previous solution."
"All the licenses are included when you buy the program."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
8%
Government
8%
Manufacturing Company
7%
Financial Services Firm
21%
Real Estate/Law Firm
16%
Computer Software Company
14%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, VMware, Nutanix and others in HCI. Updated: January 2025.
832,138 professionals have used our research since 2012.