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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The workload can handle anything and has an extended capacity."
"Overall, the solution is extremely easy, flexible and secure."
"It's very easy to use and quite a mature product."
"The product is stable. No one complains about the stability, which is fabulous."
"Scalability is easy and simple."
"There are some slight cost advantages when you need fewer resources to manage it."
"The initial setup was straightforward. With our partners and the consultancy that we had, we knew what we wanted to do. Therefore, we didn't have any problems with the installation and parametrization."
"It consumes a smaller footprint when I compare it with other competitors."
"NetApp HCI is a stable solution."
"It has reduced our hypervisor footprint by around 20%."
"The ease of deployment is a positive feature that allows us to scale easily."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"The scalability is great, because it can scale independently."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"It is a unique product with simplified setup and independent control over storage and compute."
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
 

Cons

"The solution could improve by having more customization."
"If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product. Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors."
"The primary improvements should be made in the cluster storage controller VMs so that they don't break the upgrade process."
"The product needs work in the area of deduplication which currently is inefficient."
"The architecture separates data, computing, memory, and storage into different parts."
"We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."
"The setup was complex, especially since we usually do all the planning, sizing, and workflows before integration."
"It is quite new solution, so it is not very stable."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"In the next version I would like to see bigger GPU types and insurance for including transparency."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"It would be nice to have better access to tutorials and a test environment for simulations."
 

Pricing and Cost Advice

"There is a 30 percent additional premium that all the companies are charging for Cisco HyperFlex HX-Series because of the lack of chips and bottlenecks in the market. The cost of the solution is high right now."
"Our licensing is Hybrid. We have all of our applications for billing and outage management through this."
"The licensing is perpetual and the only thing that you may need to pay for on a monthly basis is if you're going to use their cloud-based management features."
"We are on an annual subscription and the price is fair."
"HyperFlex is relatively expensive, but you get good value for money."
"The cost is expensive, but there is a chance to save money in the future."
"We negotiated with Cisco and we got some price benefit from that."
"If you don't look at the costs of the systems, the scalability is quite good."
"Its price is comparable to the competitors in the market."
"All the licenses are included when you buy the program."
"The licensing fees are renewed annually."
"The price of the solution is okay but could improve."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Its pricing is lower than our previous solution."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
8%
Government
8%
Manufacturing Company
6%
Financial Services Firm
20%
Real Estate/Law Firm
18%
Computer Software Company
16%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, VMware, Nutanix and others in HCI. Updated: April 2025.
849,190 professionals have used our research since 2012.