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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization."
"Its most valuable feature is its flexibility."
"The most valuable feature of Cisco HyperFlex HX is that it is self-contained."
"The implementation process is okay."
"The compute storage and virtualization come all in one box."
"Great integration with backup software."
"When we use it for VDI solutions, it is very easy to deploy and support."
"The solution can scale up and out."
"It is easy to administrate the solution, and the company handles its technical support well."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"The solution is very scalable."
"We like SnapMirror and we've been using it for many years. We also like the object storage tools, as well as cloud sync for customers wanting to integrate between the cloud and local."
"The most valuable feature is the convergence."
"It is highly scalable. Their support is also extremely good."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"The ease of deployment is a positive feature that allows us to scale easily."
 

Cons

"The solution could improve by having more customization."
"Cisco is a bit more challenging in terms of deployment. The admin must be knowledgeable in order to complete the task. Without that knowledge, it will be difficult to complete."
"The initial setup is very complex because there were some issues. It is not clear to how set up this solution."
"Deployment on-prem was quite difficult."
"The documentation could be substantially better, but the product itself does everything it needs to do."
"We are operating two clusters for site resiliency. I would like to support running redundant/resilient vCenter server instances on each rather than a supported external server."
"We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."
"Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"The product needs better support for installing the operating system on the machine."
"The vCenter keeps crashing, meaning that there is no stability in our environment."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"It would be great if they took something like kernel storage and integrated straight into the NetApp as well."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"The networking needs improvement."
 

Pricing and Cost Advice

"There is a license required to use this solution."
"It is relatively expensive, but it can easily return value by freeing up other resources."
"There is a recurring cost for the VMware license and the HyperFlex licenses."
"Cisco HyperFlex HX-Series is a bit pricier compared to other brands in the market...There is a need to make additional payments towards the maintenance and support of the solution."
"They are not the cheapest on the market. But there's an old saying I like to quote: "If you know that you are getting what you pay for, it's fine if it's expensive.""
"HyperFlex is a little pricey."
"It is highly priced compared to other vendors."
"For customers in the private sector, this product can have a very high return on investment."
"The licensing fees are renewed annually."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"All the licenses are included when you buy the program."
"The price of the solution is okay but could improve."
"Its pricing is lower than our previous solution."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
8%
Government
8%
Manufacturing Company
8%
Financial Services Firm
22%
Real Estate/Law Firm
18%
Computer Software Company
16%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, VMware, Nutanix and others in HCI. Updated: February 2025.
841,164 professionals have used our research since 2012.