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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility is its most valuable feature; the ability to quickly deploy a number of help machines. It is not constrained by what we want to do."
"When we use it for VDI solutions, it is very easy to deploy and support."
"It is a stable solution...It is a scalable solution."
"Its most valuable feature is its flexibility."
"The solution is easy to use and to learn. It is well integrated with VMware."
"The management feature is the solution's most valuable aspect."
"The compute storage and virtualization come all in one box."
"We are providing this solution for the customer or converting the customer from a traditional environment to a hyper-converged environment which consolidates all management and support on a single port. This is the main benefit of using the hyper-converged versus the traditional."
"NetApp HCI is a stable solution."
"The scalability is great, because it can scale independently."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"The most valuable feature of this solution is the SolidFire interface."
"The solution integrates well with all the other applications that we use on our environment."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
 

Cons

"We'd like the product to offer better integration with other products."
"The initial setup can be complex."
"The initial setup can be a bit complex."
"They should have more blade options and more configuration flexibility. Also, the price is expensive. It should be cheaper but it is worth the price."
"I would like a lighter product; something which can be carried by a mere human. The typical size still looks like a stack of data center-sized servers, which is typically fine, but not so good if you want to carry it around."
"One of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application."
"Some of our customers do not want to adopt the Cisco ACI solution. They want to manage Cisco HyperFlex by integrating it with their own management solution."
"Their technical support is very bad. We had an issue where instead of an engineer we got a PDF "doctor" that didn't know anything about our problem which was very frustrating."
"It would be nice to have better access to tutorials and a test environment for simulations."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"They could improve the packaging."
"The price should be lowered. It's a little expensive."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"I would like to see the implementation process improved."
 

Pricing and Cost Advice

"It is highly priced compared to other vendors."
"The product is expensive. Other solutions are cheaper."
"HyperFlex is a little pricey."
"Our licensing is Hybrid. We have all of our applications for billing and outage management through this."
"We currently have a perpetual license, which is kind of unlimited, so we don't have the normal licensing cost, yet."
"The pricing is a bit expensive."
"For customers in the private sector, this product can have a very high return on investment."
"HyperFlex is relatively expensive, but you get good value for money."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"The licensing fees are renewed annually."
"Its pricing is lower than our previous solution."
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
8%
Government
8%
Manufacturing Company
7%
Financial Services Firm
21%
Real Estate/Law Firm
16%
Computer Software Company
14%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, VMware, Nutanix and others in HCI. Updated: January 2025.
832,138 professionals have used our research since 2012.