Cisco MDR vs Red Canary comparison

Cisco and Red Canary are both solutions in the Managed Detection and Response (MDR) category. Cisco is ranked #27 with an average rating of 8.0, while Red Canary is ranked #11 with an average rating of 9.0. Cisco holds a 0.4% mindshare in MDR, compared to Red Canary’s 4.6% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Red Canary users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cisco MDR and Red Canary based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: December 2024).

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Cisco MDR is 0.4%, down from 1.1% compared to the previous year. The mindshare of Red Canary is 4.6%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Gurkan Tuzmen

Infrastructure&Security Manager at HDI sigorta

Shows network traffic and anomalies but needs to integrate deep analytics

The tool shows me network traffic and its anomalies. Cisco MDR needs to incorporate machine learning and deep analytics. I would rate the product's stability a nine out of ten. I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product. Cisco…

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Sagar Shekhar

Cyber Security Analyst at TIAA

An open-source tool that offers great automation capabilities

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The case interface is Binary Defense MDR's most valuable feature."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"Binary Defense has a human service department that provides live monitoring for our systems."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

More Binary Defense MDR pros

"The tool shows network traffic and its anomalies."

"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."

"The most valuable feature of the solution is its automation part."

"The solution works well for what we use it for and the support and protection are good."

"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."

Cons

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

More Binary Defense MDR cons

"Cisco MDR needs to incorporate machine learning and deep analytics."

"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."

"The most valuable feature of Red Canary MDR is the overall threat protection it provides."

"The price could always be better."

"In general, the solution currently fails to provide a summary to its users."

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

More Binary Defense MDR pricing and cost advice

"The tool's pricing is high and I would rate it a four out of ten."

"The solution could vary in price depending on how many endpoints a company has."

"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."

"Red Canary MDR I use is an open-source tool."

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

26%

Healthcare Company

13%

Financial Services Firm

Government

Educational Organization

20%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about Cisco MDR?

The tool shows network traffic and its anomalies.

See all answers

What is your experience regarding pricing and costs for Cisco MDR?

The tool's pricing is high and I would rate it a four out of ten.

See all answers

What needs improvement with Cisco MDR?

Cisco MDR needs to incorporate machine learning and deep analytics.

See all answers

What do you like most about Red Canary MDR?

The most valuable feature of the solution is its automation part.

See all answers

What is your experience regarding pricing and costs for Red Canary MDR?

Red Canary MDR I use is an open-source tool.

See all answers

What needs improvement with Red Canary MDR?

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previ...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

More Binary Defense MDR Competitors

CrowdStrike Falcon Complete MDR vs Cisco MDR

Compared 55% of the time

WithSecure Countercept Managed Detection and Response vs Cisco MDR

Compared 45% of the time

More Cisco MDR Competitors

CrowdStrike Falcon Complete MDR vs Red Canary

Compared 27% of the time

Arctic Wolf Managed Detection and Response vs Red Canary

Compared 23% of the time

Expel vs Red Canary

Compared 11% of the time

Huntress Managed EDR vs Red Canary

Compared 6% of the time

BlueVoyant CORE vs Red Canary

Compared 5% of the time

More Red Canary Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

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Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Cisco MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Red Canary product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Cisco Managed Detection and Response

Red Canary Managed Detection and Response (MDR)

Learn More

Binary Defense

Cisco

Red Canary

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Companies today are experiencing a higher risk to breach than ever before. They are
unable to recruit and retain security expertise, keep pace with current threats and a rapidly
expanding attack surface. These challenges along with an overwhelming number of alerts
create an increased risk to the business.
Managed Detection and Response (MDR) combines an elite team of researchers,
investigators and responders with a purpose-built Cisco® MDR threat intelligence,
automation and response platform, and defined investigations and response playbooks
supported by Cisco Talos® threat research. The service leverages Cisco’s world-class
integrated security architecture to advance security operations capabilities by delivering
industry-leading 24x7x365 threat detection and response to reduce mean time to detect
and contain threats faster with relevant, meaningful and prioritized response actions.

Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: December 2024.

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