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Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.3%, down from 0.7% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 13.5%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"The stability is great for CrowdStrike Falcon Complete."
"It is a stable solution."
"Its ease of use is valuable. Nothing is left to you."
"What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool."
"I have found AI technology most valuable in the solution."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"An MDM, Mobile Device Manager, should be added in the next release."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"The installation could always be a bit easier. You need to install it manually at the endpoint."
"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."
"I would like to see them introduce DLP."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"While the cost is relatively high, it is justified by the value it brings."
"Its licenses are expensive for small-scale companies."
"It's expensive. Its price varies because it's a modular solution."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"At approximately €60 per machine, per year, I think that it's a good price point."
"There is a license needed to use the solution. The price of the solution is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Healthcare Company
16%
Financial Services Firm
13%
University
7%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco MDR?
The tool shows network traffic and its anomalies.
What is your experience regarding pricing and costs for Cisco MDR?
The tool's pricing is high and I would rate it a four out of ten.
What needs improvement with Cisco MDR?
Cisco MDR needs to incorporate machine learning and deep analytics.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: April 2025.
850,671 professionals have used our research since 2012.