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Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.3%, down from 0.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.5%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution."
"It's not a signature-based solution, which is ideal for us."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"The real-time response features are valuable for us."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"CrowdStrike Falcon Complete does not include patch management functionality."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"Its price and integration into a pre-existing process could be better."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"The documentation that they had for the use of their API's was not very helpful."
"The reporting could be better. It's not as good as it could be."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"While the cost is relatively high, it is justified by the value it brings."
"There is a standard license to use CrowdStrike Falcon Complete."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"Falcon Complete isn't too pricy."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Healthcare Company
15%
Financial Services Firm
12%
University
7%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco MDR?
The tool shows network traffic and its anomalies.
What is your experience regarding pricing and costs for Cisco MDR?
The tool's pricing is high and I would rate it a four out of ten.
What needs improvement with Cisco MDR?
Cisco MDR needs to incorporate machine learning and deep analytics.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Cisco Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Information Not Available
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: February 2025.
841,004 professionals have used our research since 2012.