Cisco MDR vs CrowdStrike Falcon Complete MDR comparison

Cisco and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Cisco is ranked #27 with an average rating of 8.0, while CrowdStrike is ranked #1 with an average rating of 8.7. Cisco holds a 0.4% mindshare in MDR, compared to CrowdStrike’s 16.4% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cisco MDR and CrowdStrike Falcon Complete MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: December 2024).

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Cisco MDR is 0.4%, down from 1.1% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 16.4%, up from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Gurkan Tuzmen

Infrastructure&Security Manager at HDI sigorta

Shows network traffic and anomalies but needs to integrate deep analytics

The tool shows me network traffic and its anomalies. Cisco MDR needs to incorporate machine learning and deep analytics. I would rate the product's stability a nine out of ten. I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product. Cisco…

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Raj Choudahry

Chief Financial Officer at Nibbi Bros., Inc.

Helps improve our security posture, frees up IT staff time, and is stable

We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Binary Defense has a human service department that provides live monitoring for our systems."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

More Binary Defense MDR pros

"The tool shows network traffic and its anomalies."

"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."

"The real-time response features are valuable for us."

"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."

"The solution is user-friendly."

"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."

"It has good visibility, works well, and it is fast."

"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."

"It's not a signature-based solution, which is ideal for us."

More CrowdStrike Falcon Complete MDR pros

Cons

"I would like to get more reports from Binary Defense about what they're blocking."

"The current reporting system could benefit from improvement."

"We found a couple of bugs in the user interface."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

More Binary Defense MDR cons

"Cisco MDR needs to incorporate machine learning and deep analytics."

"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."

"The solution could use an on-demand scan feature."

"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."

"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."

"The technical support is satisfactory, but there is room for improvement to enhance it."

"The documentation that they had for the use of their API's was not very helpful."

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."

"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"The tool's pricing is high and I would rate it a four out of ten."

"At approximately €60 per machine, per year, I think that it's a good price point."

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."

"There is a license for this solution and everything is included. However, The price of the could be lower."

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."

"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."

"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."

"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."

More CrowdStrike Falcon Complete MDR pricing and cost advice

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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

26%

Healthcare Company

13%

Financial Services Firm

Government

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about Cisco MDR?

The tool shows network traffic and its anomalies.

See all answers

What is your experience regarding pricing and costs for Cisco MDR?

The tool's pricing is high and I would rate it a four out of ten.

See all answers

What needs improvement with Cisco MDR?

Cisco MDR needs to incorporate machine learning and deep analytics.

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are ne...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

More Binary Defense MDR Competitors

WithSecure Countercept Managed Detection and Response vs Cisco MDR

Compared 45% of the time

More Cisco MDR Competitors

Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 14% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

More CrowdStrike Falcon Complete MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Cisco MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

December 2024

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Cisco Managed Detection and Response

Falcon Complete

Learn More

Binary Defense

Cisco

CrowdStrike

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Companies today are experiencing a higher risk to breach than ever before. They are
unable to recruit and retain security expertise, keep pace with current threats and a rapidly
expanding attack surface. These challenges along with an overwhelming number of alerts
create an increased risk to the business.
Managed Detection and Response (MDR) combines an elite team of researchers,
investigators and responders with a purpose-built Cisco® MDR threat intelligence,
automation and response platform, and defined investigations and response playbooks
supported by Cisco Talos® threat research. The service leverages Cisco’s world-class
integrated security architecture to advance security operations capabilities by delivering
industry-leading 24x7x365 threat detection and response to reduce mean time to detect
and contain threats faster with relevant, meaningful and prioritized response actions.

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: December 2024.

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