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Cisco VoIP PBX vs ShoreTel Premises IP PBX comparison

Cisco and Mitel are both solutions in the IP PBX category. Cisco is ranked #2, while Mitel is ranked #5. Cisco holds a 23.4% mindshare in IP, compared to Mitel’s 5.4% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution.
Cisco VoIP PBX
Read 1 Cisco VoIP PBX review
  • 326 Views
  • 139 Comparison Views
100% willing to recommend
ShoreTel Premises IP PBX
  • 87 Views
  • 24 Comparison Views
 

Categories and Ranking

Cisco VoIP PBX
Ranking in IP PBX
2nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ShoreTel Premises IP PBX
Ranking in IP PBX
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the IP PBX category, the mindshare of Cisco VoIP PBX is 23.4%, down from 25.9% compared to the previous year. The mindshare of ShoreTel Premises IP PBX is 5.4%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IP PBX
 

Featured Reviews

Adriano-Simao - PeerSpot reviewer
Provides support for help/service desk to be knowledgeable about all eGov infrastructure
Reduces costs throughout country inside a private network. Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians Regarding the extension of the country and most of the sites out of the capital city, we need to have support in…
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Comparisons

Yeastar S-Series VoIP PBX vs Cisco VoIP PBX Logo
Yeastar S-Series VoIP PBX vs Cisco VoIP PBX
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Learn More

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Cisco
Mitel
 

Overview

Cisco VoIP PBX component integrates IP communications, collaboration products, and applications into a single, unified system. VoIP PBX helps create a strong unified communications system that will accommodate your immediate business needs, and adjust to your needs as they change and grow.
Mitel Premises IP PBX platform has a modular design that distributes system intelligence across all devices on your network. Automatic failover is built in, yielding 99.999% availability. IP PBX telephony features include voicemail, auto attendant, workgroup features and music on hold. Mitel's unique purpose-built distributed voice architecture forms the heart of our unified communications platform, allowing for its rich feature set and highly reliable distributed voice services. The Mitel distributed architecture is incorporated into a unique on-site, appliance-based, IP PBX platform.
 

Sample Customers

Energisa, Top Right Group
Boston Globe Company, Breckenridge, Doctor Hospital at Renaissance, Dorner Manufacturing Corporation, Drake International, Poquoson City Public Schools, Prot_g_ Partners, Ronald McDonald House New York
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