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Citrix Secure Private Access vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Secure Private Access
Ranking in ZTNA
17th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
GoodAccess
Ranking in ZTNA
7th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (6th), Enterprise Infrastructure VPN (8th)
 

Mindshare comparison

As of April 2025, in the ZTNA category, the mindshare of Citrix Secure Private Access is 2.0%, up from 0.8% compared to the previous year. The mindshare of GoodAccess is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA
 

Featured Reviews

CS
Makes it convenient to work from home, supports everything I need, and is easy to use
When everybody is trying to log in and work sometimes there is a little latency but not a whole lot. This latency also depends on the type of server you have, how may users are logging in and users' home connection (WIFI or Ethernet). If the weather is bad, sometimes, you can get disconnected. I log in every day and I don't usually have any issues unless it is really storming out and then it can be latent. When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent.
Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Virtual desktops and virtual apps are most valuable."
"It is easy and simple, and it has got an easy interface. It is not hard to learn. With just three clicks, you log in, and you're there."
"The VPN's role in facilitating remote work has improved internal efficiency."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"GoodAccess simplified our infrastructure and how we interact with clients."
"GoodAccess has significantly improved security in our organization."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"No extra hardware is needed, and it is very easy to set up"
 

Cons

"When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent."
"INGPU for engineering software is an area of improvement."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"There could be a better view of which type of communication is going through the system."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"The logs do not go back very far."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
 

Pricing and Cost Advice

"There are costs in addition to the standard licensing fees. They should provide better licensing options."
Information not available
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
 

Also Known As

Citrix Secure Workspace Access, Citrix Access Control, Citrix Secure Internet Access
No data available
 

Overview

 

Sample Customers

The Messenger
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Find out what your peers are saying about Citrix Secure Private Access vs. GoodAccess and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.