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Citrix Workspace vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix Workspace
Ranking in Virtual Desktop Infrastructure (VDI)
5th
Average Rating
8.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.4
Number of Reviews
9
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of September 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix Workspace is 8.5%, up from 8.5% compared to the previous year. The mindshare of Horizon Cloud Service is 2.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

JH
Mar 7, 2024
Helps users to deal in the area concerning virtualized apps and desktops
In my company's daily operations, we use the product to provide virtualized desktops to users. The tool eases up the replacement of PCs. It also requires very less physical parts, making it a greener product. The product helps in the functioning of remote or hybrid work in our company since once it is implemented in the environment, it is much safer to use when compared to VPNs. Users can access the data center with the help of the product since they just get to use the screen, and it is a lot more secure than the offerings from the other solution. To get the ability of the security aspect of Citrix Workspace to meet the organizational needs, our company needs to put in a bit of effort. It is not an easy solution when it comes to the security aspect. The automation capabilities of the product that streamlines processes is not an area that is required much since our organization does not deal with a lot of automation involving Citrix Workspace. I recommend the product to others who plan to use it. Before opting for the product's implementation, one should be aware of their hardware and have really good sizing capabilities. I rate the product's integration capabilities a seven out of ten, considering it integrates well with other products. I rate the solution an eight out of ten.
Vaisakh Natesh M - PeerSpot reviewer
Nov 30, 2021
Easy to use, stable, and scalable
I'm using VMware Horizon Cloud for end-user computing solutions from the VMware Cloud and Microsoft Azure for supporting the user's level. We are publishing new images from the backend to the user support team through vSphere and this is where we are monitoring all the VDAs. Sometimes we will…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Citrix Workspace is its security."
"The ease of access and the confidentiality and security that it provides is what we like best."
"With this product, everyone can have a similar kind of desktop environment."
"Ability to connect remotely."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"It is a good product. I don't have any complaints."
"Citrix Workspace's standout feature is its flexibility."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"The product allows a VPN connection, adding extra value to its features."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
"The tool remains pretty stable."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
 

Cons

"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"Performance could be better if there was a low latency improvement."
"Integration with other vendors could be improved."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"The product has a lot of bugs."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"The application remoting features have some room for improvement."
 

Pricing and Cost Advice

"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"The tool is expensive."
"Citrix is expensive."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"There is a license required for the use of this solution and there are different tier levels available."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"I rate VMware Horizon Cloud pricing a ten out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
12%
Government
10%
Financial Services Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix had its licensing model, which also worked with Microsoft user licenses. This collaboration between Microsoft and Citrix created a consortium that handled the licensing. However, Citrix has ...
What needs improvement with Citrix Workspace?
Recently, Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result,...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
Initially, the product is cheap, but it starts to get expensive when users try to scale out. Though I find Citrix to be an expensive product compared to VMware Horizon Cloud because of all the feat...
What needs improvement with VMware Horizon Cloud?
VMware Horizon Cloud's VDI stacks are being sold off. Considering VMware Horizon Cloud's VDI stacks complexity, even before its sell out, I feel Citrix can do a couple of pieces of infrastructure t...
 

Also Known As

Citrix Workspace Cloud
VMware Horizon Cloud, VMware Horizon DaaS
 

Learn More

Video not available
 

Overview

 

Sample Customers

Lucas Metropolitan Housing Authority
Marriott, Sprint
Find out what your peers are saying about Citrix Workspace vs. Horizon Cloud Service and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.