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Citrix Workspace vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix Workspace
Ranking in Virtual Desktop Infrastructure (VDI)
5th
Average Rating
8.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

JH
Mar 7, 2024
Helps users to deal in the area concerning virtualized apps and desktops
In my company's daily operations, we use the product to provide virtualized desktops to users. The tool eases up the replacement of PCs. It also requires very less physical parts, making it a greener product. The product helps in the functioning of remote or hybrid work in our company since once it is implemented in the environment, it is much safer to use when compared to VPNs. Users can access the data center with the help of the product since they just get to use the screen, and it is a lot more secure than the offerings from the other solution. To get the ability of the security aspect of Citrix Workspace to meet the organizational needs, our company needs to put in a bit of effort. It is not an easy solution when it comes to the security aspect. The automation capabilities of the product that streamlines processes is not an area that is required much since our organization does not deal with a lot of automation involving Citrix Workspace. I recommend the product to others who plan to use it. Before opting for the product's implementation, one should be aware of their hardware and have really good sizing capabilities. I rate the product's integration capabilities a seven out of ten, considering it integrates well with other products. I rate the solution an eight out of ten.
JO
Mar 9, 2023
Easy to use, works well, and is worth the money
We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot It was an excellent product. It was very good for recovering lost files and folders for customers. It was easy to use. I don't really remember it very well. I used it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With this product, everyone can have a similar kind of desktop environment."
"It is a stable solution."
"The price and user interface are great."
"From my perspective, the most valuable feature is the manageability."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"It is a very scalable solution."
"The solution is good for providing dedicated resources for dedicated users."
"It has all of the features that we need to use and that we want to use."
"We can impose cybersecurity requirements."
"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."
"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
 

Cons

"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"There is room for slight improvement in performance optimization and interface refinement."
"When there are technical issues, sometimes we can't get on the cloud."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"Citrix duplicates multiple processes."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"The ITSM adapters need to be enhanced."
"The mobile device repository is somewhat difficult to manage with a large user base."
"We have a lot of problems when it comes to integrating with Active Directory."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"I would like to see some integration with native Microsoft products such as Anti-value."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"The license could be better."
 

Pricing and Cost Advice

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"We are seeing a return on investment with Citrix Workspace."
"The tool is expensive."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"It's an expensive tool."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"The pricing and licensing are affordable. They are not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix had its licensing model, which also worked with Microsoft user licenses. This collaboration between Microsoft and Citrix created a consortium that handled the licensing. However, Citrix has ...
What needs improvement with Citrix Workspace?
Recently, Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result,...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Citrix Workspace Cloud
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

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Overview

 

Sample Customers

Lucas Metropolitan Housing Authority
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix Workspace vs. Workspace ONE UEM and other solutions. Updated: August 2024.
800,688 professionals have used our research since 2012.