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Clarity CA vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Clarity CA
Ranking in Client Desktop Management
5th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec Client Management ...
Ranking in Client Desktop Management
2nd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Client Desktop Management category, the mindshare of Clarity CA is 4.8%, up from 4.4% compared to the previous year. The mindshare of Symantec Client Management Suite is 26.4%, up from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management
 

Featured Reviews

TN
Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team
I support Clarity CA, but I'm on the administrator side rather than the end-user side. My company has a partnership with Clarity CA. Clarity CA is deployed on-premises in my company, but I have a customer who deployed the solution on the cloud. Deploying the solution requires two or three resources. For ongoing support, it depends on how many people use Clarity CA. A minimum of three or four resources would be enough to support the solution, particularly two LIFF developers and one administrator. My advice to people looking into implementing Clarity CA is to make sure there's a team who'll support it, otherwise, you have to look into a Broadcom partner that can provide you with a service support deal. This way, you don't have to deal with the many administrative and maintenance responsibilities that go with Clarity CA as that could be a hassle. You have to be ready by having a team who will support the solution. My rating for Clarity CA is nine out of ten. Its interface is getting better. It has everything you need in terms of program or project management. The solution works for any organization. It's stable, flexible, and has been around for a long time. You can do a lot with Clarity CA, and that gives you a little bit of power.
Sathish-Holla - PeerSpot reviewer
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
 

Cons

"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."
"Symantec Client Management Suite can improve by adding more network devices."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"The technical support is in need of improvement."
 

Pricing and Cost Advice

"It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well."
"The price of the solution is competitive."
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Educational Organization
12%
Government
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Client Automation, CA Client Manager, CA Client Automation
Symantec Altiris Client Management Suite
 

Learn More

 

Overview

 

Sample Customers

First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about Clarity CA vs. Symantec Client Management Suite and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.