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Microsoft Intune vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Symantec Client Management ...
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
3
Ranking in other categories
Client Desktop Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Microsoft Intune is designed for Unified Endpoint Management (UEM) and holds a mindshare of 39.1%, down 43.6% compared to last year.
Symantec Client Management Suite, on the other hand, focuses on Client Desktop Management, holds 25.2% mindshare, up 21.8% since last year.
Unified Endpoint Management (UEM)
Client Desktop Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Sathish-Holla - PeerSpot reviewer
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As the solution is a software as a service, the scalability is unlimited."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"The most valuable features of Microsoft Intune include providing visibility into devices and the ability to manage them remotely."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The tool's most valuable feature is Autopilot."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
 

Cons

"Intune lags all of its competitors in terms of report generation."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Technical support is not that great."
"Intune endpoint analytics can be challenging."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"More integration with monitoring tools is needed."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Microsoft Intune's pricing is reasonable."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"Microsoft licenses are costly."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Computer Software Company
13%
Government
11%
Healthcare Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: December 2024.
824,067 professionals have used our research since 2012.