Comindware Tracker vs IBM Cloud Pak for Automation comparison

Comindware and IBM are both solutions in the Process Automation category. Comindware is ranked #41, while IBM is ranked #21 with an average rating of 9.0. Comindware holds a 0.1% mindshare in PA, compared to IBM’s 0.4% mindshare. Additionally, 100% of Comindware users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

Comindware Tracker

Read 15 Comindware Tracker reviews

126 Views
44 Comparison Views

100% willing to recommend

IBM Cloud Pak for Automation

Read 2 IBM Cloud Pak for Automation reviews

261 Views
150 Comparison Views

100% willing to recommend

Comindware Tracker

IBM Cloud Pak for Automation

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Executive SummaryUpdated on Dec 17, 2024

Comindware Tracker and IBM Cloud Pak for Automation are competing in the business process management space. IBM Cloud Pak for Automation is favored for its comprehensive features that justify the investment.

Features: Comindware Tracker offers adaptable workflow management, intuitive drag-and-drop tools, and user-friendly design, suitable for non-technical teams. IBM Cloud Pak for Automation provides AI-driven automation, integration with IBM products, and scalability, which are beneficial for larger organizations.

Ease of Deployment and Customer Service: Comindware Tracker provides straightforward cloud-based deployment with proactive support for smooth implementation. IBM Cloud Pak for Automation has a sophisticated deployment model that might need more technical assistance due to its complexity.

Pricing and ROI: Comindware Tracker is known for lower upfront costs and quicker ROI, appealing to smaller and mid-sized businesses. IBM Cloud Pak for Automation involves a higher initial investment, offering long-term strategic ROI suitable for enterprises with substantial automation needs.

To learn more, read our detailed Comindware Tracker vs. IBM Cloud Pak for Automation Report (Updated: April 2025).

Buyer's Guide

Comindware Tracker vs. IBM Cloud Pak for Automation

April 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comindware Tracker

Ranking in Process Automation

41st

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (51st)

IBM Cloud Pak for Automation

Ranking in Process Automation

21st

Average Rating

8.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Nisha Senarathne

Works

Easy to navigate and great for keeping everybody in the loop

Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows. Comindware Tracker is a good…

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SYEDMUJTABA

Vice President - Digital Automation Services at Techvista Systems

Effectively handles parallel instances effectively

I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The clean interface, prioritization, and private task lists aren't present in other solutions."

"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."

"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."

"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."

"It was easy to set up my team with access credentials to their files."

"The feature I have found most valuable is the easy synchronization with other tools."

"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."

"I love this software because this software helps me to increase team productivity day-by-day."

More Comindware Tracker pros

"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."

Cons

"This solution lacks API integration with some popular websites."

"There are not very many report templates, and if there were more, it would really help."

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."

"The initial setup seemed a bit complex, and there is no great documentation."

"The initial setup can be quite slow and finicky."

"If your organization has only a few team members then this tool is not suitable."

"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."

"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."

More Comindware Tracker cons

"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."

Pricing and Cost Advice

"Price per user works for me when they do not count my clients, which fill forms."

"Great value for the money."

"The price is so reasonable."

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."

"This solution has a very lost cost."

"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."

"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."

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Questions from the Community

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What do you like most about IBM Cloud Pak for Automation?

I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...

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What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?

IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...

See all answers

What needs improvement with IBM Cloud Pak for Automation?

I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...

See all answers

Comparisons

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IBM BPM vs IBM Cloud Pak for Automation

Compared 100% of the time

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Product Reports

Buyer's Guide

Comindware Tracker

April 2025

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Buyer's Guide

Process Automation

April 2025

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Overview

Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

Key benefits of Comindware Workflow Software:

Quick workflow setup with no IT resource required
On-the-fly changes to workflows, forms, and data
Easy implementation thanks to the Outlook-style interface
Unified Document and Data Management
Advanced analytics and reporting for effective Workflow Management
Cloud, on-premises and hybrid deployment

The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.

Comindware

IBM Cloud Pak for Automation offers design, build, run, and automation services to rapidly scale your programs and fully execute and operationalize an automation strategy.

IBM

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

Information Not Available

Buyer's Guide

Comindware Tracker vs. IBM Cloud Pak for Automation

April 2025

Free Report: Comindware Tracker vs. IBM Cloud Pak for Automation

Find out what your peers are saying about Comindware Tracker vs. IBM Cloud Pak for Automation and other solutions. Updated: April 2025.

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