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IBM BPM vs IBM Cloud Pak for Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024
 

Categories and Ranking

IBM BPM
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Business Process Management (BPM) (8th), Application Infrastructure (7th)
IBM Cloud Pak for Automation
Ranking in Process Automation
19th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Process Automation category, the mindshare of IBM BPM is 10.4%, down from 11.1% compared to the previous year. The mindshare of IBM Cloud Pak for Automation is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
reviewer935343 - PeerSpot reviewer
Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud
It is scalable. We know that we want to be able to create shared services, and it certainly has that capacity with the containers. With how we set up the instances and how we set up the object storage, it is a very scalable platform. We just need to learn the tools and the techniques, and we need those subject matter experts. When you're dealing with newer technology, it is harder to find them. That's why we've had to go back to IBM. We use it as common document storage. We're using FileNet, and we're storing content for up to a million and a half users, but not all of those will be users. We haven't extended it to all the users yet. Internally we use it, but we haven't gone outside of our own. We haven't used it yet to interface with clients. We're working on that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is efficient in reducing costs."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"Process Modelling, simulation and optimization, integration, UI components."
"We are implementing the tool to triple our monthly transaction volume."
"It makes the company business processes work more efficiently."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
 

Cons

"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"IBM BPM's price could be improved."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"The front end is not customised for a good user experience."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"Importing and exporting between multiple environments is more difficult with other tools."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
 

Pricing and Cost Advice

"It is pricey."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"The price is good but could be a little lower."
"I give the pricing an eight out of ten."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"The solution is expensive since it is an enterprise application."
"It gives us a good return on investment."
"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
29%
Government
18%
Insurance Company
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Cloud Pak for Automation?
I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, ar...
What is your experience regarding pricing and costs for IBM Cloud Pak for Automation?
IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pr...
What needs improvement with IBM Cloud Pak for Automation?
I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. ...
 

Comparisons

No data available
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
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Find out what your peers are saying about IBM BPM vs. IBM Cloud Pak for Automation and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.