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Comindware Tracker vs OpenText 360 for SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Comindware Tracker simplified workflow creation, enhanced efficiency, reduced risks, and saved costs with its user-friendly and transparent system.
No sentiment score available
 

Customer Service

Sentiment score
7.9
Comindware Tracker is praised for excellent, professional customer service, with quick issue resolution and minor scope for improvement.
Sentiment score
6.7
OpenText 360 for SharePoint offers reliable customer support with varying models but lacks in advanced technical assistance and chat support.
 

Scalability Issues

Sentiment score
9.1
Comindware Tracker is praised for its scalability, flexibility, and seamless handling of organizational growth, ideal for large teams.
Sentiment score
7.3
OpenText 360 for SharePoint scalability varies, with reports of successful scaling, integration challenges, and potential improvements for large enterprises.
 

Stability Issues

Sentiment score
8.5
Comindware Tracker is exceptionally stable, with high uptime, quick issue resolution, and praised for enterprise-wide applications.
Sentiment score
6.8
OpenText 360 for SharePoint stability varies, with some users reporting reliability issues and others noting improvements and challenges.
 

Room For Improvement

Comindware Tracker needs frequent updates, easier integration, improved design, better documentation, enhanced analytics, and a mobile app option.
OpenText 360 for SharePoint requires UI improvements, simplified licensing, better integration, intuitive workflows, and enhanced content management and support.
 

Setup Cost

Comindware Tracker offers cost-effective, user-friendly licensing with comprehensive features, but requires improved documentation for easier setup.
OpenText 360's complex pricing and licensing challenges enterprise buyers, with SaaS options being cheaper but requiring expertise.
 

Valuable Features

Comindware Tracker offers user-friendly, low-code deployment with mobile access, enhancing workflow efficiency and collaboration at a budget-friendly cost.
OpenText 360 for SharePoint enhances collaboration and document management with customization, platform independence, and strong performance capabilities.
 

Categories and Ranking

Comindware Tracker
Ranking in Business Process Management (BPM)
49th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (39th)
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of Comindware Tracker is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.4%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

clientac994590 - PeerSpot reviewer
Efficiency has improved with the standardization of our business processes
There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.
Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
67%
Comms Service Provider
7%
Real Estate/Law Firm
5%
Computer Software Company
5%
Financial Services Firm
22%
Government
13%
Computer Software Company
9%
Legal Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What needs improvement with OpenText 360 for SharePoint?
The graphical user interface had to be more user-friendly. It's not as intuitive.
 

Comparisons

No data available
No data available
 

Also Known As

No data available
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Comindware Tracker vs. OpenText 360 for SharePoint and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.