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Commvault Cloud vs Infrascale Cloud Application Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in SaaS Backup
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), Threat Deception Platforms (1st), Container Backup Software (1st)
Infrascale Cloud Applicatio...
Ranking in SaaS Backup
61st
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the SaaS Backup category, the mindshare of Commvault Cloud is 10.7%, down from 13.5% compared to the previous year. The mindshare of Infrascale Cloud Application Backup is 0.0%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
CH
Dashboard is intuitive and mature, guiding you through the backup steps required
The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake. You can recover emails, documents, SharePoint. You can restore any of those cloud services. In addition, the Infrascale Dashboard is very intuitive and very easy to use. It takes you step-by-step through the things you need to do to back up your Google Workspace or Office 365 platform. It has been implemented really well; it's pretty top-notch. It seems like a very mature feature, where a lot of thought was put into the user interface to make it easy for managed service providers to provide easy backup for multiple customers. It's well laid out. And when I have restored files or just emails, the speed of the restore has been very good. It has only taken minutes to complete.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The product alerts the security team about threats."
"We can use it on-premises and in the cloud."
"Backup and archive with a single window, with a single backup job. You only need to type "c"."
"The product is a reliable solution."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"The 1-Touch recovery feature is helpful for all customers."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake."
 

Cons

"We previously had difficulty with the support being foreign."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Commvault should keep and continue to develop the Java GUI."
"They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about."
 

Pricing and Cost Advice

"Licensing fees are billed on a yearly basis."
"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."
"I rate the product’s pricing a five out of ten."
"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
"It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
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Comparisons

No data available
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup. Updated: March 2025.
849,190 professionals have used our research since 2012.