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Commvault Cloud vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Server Administrator at a outsourcing company with 51-200 employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Our team has dedicated personnel for support who engage with the supporting teams.
Integration Architect at App In Snap (Pvt) Ltd
They are knowledgeable.
IT Infrastructure Manager at TMLI
The technical support from VMware is very good and operates based on a service level.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
For our test labs, dev labs, and production, it is very stable.
Integration Architect at App In Snap (Pvt) Ltd
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Server Administrator at a outsourcing company with 51-200 employees
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
It's important for the cost to be justified based on the features used in production.
Solution Architect at Lenovo
The main issue is to improve the approach of resolving solutions.
Integration Architect at App In Snap (Pvt) Ltd
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
IT Infrastructure Manager at TMLI
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
IT Infrastructure Manager at TMLI
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
Integration Architect at App In Snap (Pvt) Ltd
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce.
Server Administrator at a outsourcing company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
Integration Architect at App In Snap (Pvt) Ltd
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
The capability and the functionality of the features are very helpful for us.
IT Infrastructure Manager at TMLI
 

Categories and Ranking

Commvault Cloud
Ranking in Disaster Recovery as a Service
3rd
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (4th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
VMware Live Recovery
Ranking in Disaster Recovery as a Service
1st
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 6.4%, down from 13.3% compared to the previous year. The mindshare of VMware Live Recovery is 7.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Commvault Cloud6.4%
Other86.6%
Disaster Recovery (DR) Software
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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907,816 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about Commvault Cloud vs. VMware Live Recovery and other solutions. Updated: June 2026.
907,816 professionals have used our research since 2012.