Concentrix vs Foundever comparison

The compared Concentrix and Foundever solutions aren't in the same category. Concentrix is ranked #4 in ISS , and holds a 25.7% mindshare in the category. Foundever is ranked #1 in CMCC , and holds a 28.6% mindshare.

Concentrix

21 Views
19 Comparison Views

Foundever

214 Views
151 Comparison Views

Concentrix

Foundever

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Concentrix

Average Rating

0.0

Number of Reviews

Ranking in other categories

IT Support Services (4th)

Foundever

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Management Contact Center Outsourcing (1st)

Mindshare comparison

Concentrix and Foundever aren’t in the same category and serve different purposes. Concentrix is designed for IT Support Services and holds a mindshare of 25.7%.
Foundever, on the other hand, focuses on Customer Management Contact Center Outsourcing, holds 28.6% mindshare, up 11.1% since last year.

IT Support Services

Customer Management Contact Center Outsourcing

Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Retailer

10%

Educational Organization

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Teleperformance Contact Management Outsourcing vs Concentrix

Compared 49% of the time

Tech Mahindra Service Desk vs Concentrix

Compared 7% of the time

More Concentrix Competitors

Teleperformance Contact Management Outsourcing vs Foundever

Compared 45% of the time

TaskUs vs Foundever

Compared 10% of the time

More Foundever Competitors

Also Known As

Convergys

Sitel Contact Management Outsourcing

Overview

Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.

Concentrix

We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

Foundever

Sample Customers

DIRECTV

Canadas largest communications company

We monitor all IT Support Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.