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Foundever vs Teleperformance Contact Management Outsourcing comparison

Foundever and Teleperformance are both solutions in the Customer Management Contact Center Outsourcing category. Foundever is ranked #2, while Teleperformance is ranked #1. Foundever holds a 27.2% mindshare in CMCC, compared to Teleperformance’s 27.5% mindshare.
Foundever
  • 176 Views
  • 124 Comparison Views
Teleperformance Contact Man...
  • 160 Views
  • 157 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Foundever
Ranking in Customer Management Contact Center Outsourcing
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Teleperformance Contact Man...
Ranking in Customer Management Contact Center Outsourcing
1st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Customer Management Contact Center Outsourcing category, the mindshare of Foundever is 27.2%, up from 11.5% compared to the previous year. The mindshare of Teleperformance Contact Management Outsourcing is 27.5%, up from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing
 

Comparisons

Concentrix vs Foundever Logo
Concentrix vs Foundever
Compared 43% of the time
TaskUs vs Foundever Logo
TaskUs vs Foundever
Compared 10% of the time
More Foundever Competitors
Concentrix vs Teleperformance Contact Management Outsourcing Logo
Concentrix vs Teleperformance Contact Management Outsourcing
Compared 50% of the time
More Teleperformance Contact Management Outsourcing Competitors
 

Also Known As

Sitel Contact Management Outsourcing
No data available
 

Learn More

Foundever
Video not available
Teleperformance
 

Overview

We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
 

Sample Customers

Canadas largest communications company
Information Not Available
See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.