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Conga Composer vs Windward Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Automation Software
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Management Software (6th)
Windward Hub
Ranking in Document Automation Software
7th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Document Automation Software category, the mindshare of Conga Composer is 8.0%, down from 19.5% compared to the previous year. The mindshare of Windward Hub is 10.0%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Automation Software
 

Featured Reviews

Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.
reviewer1538694 - PeerSpot reviewer
A user-friendly document automation solution that seamlessly connects to various data sources
Some of the administrative functions in the Hub could be better. The administrative function is the aspect of account management, invoicing management, billing management. It is not related to the tool itself but the ability to buy and manage the tool. The purchasing, the administration, the renewal processes could be better. Being able to have visibility into how much you use would be helpful because you buy an allotment of output. Let's say their tool allows you to output a thousand pages a month. Having visibility into how much of that you have used and how much is remaining can be improved. They have a very robust error-handling logic feature; not errors with their tool per se, but when you're building out templates, you can do conditional things that cause errors. They have a very good reporting feature for that, but they could improve that by showing some additional data points. Scalability could also be better. They could offer more tiers that are suitable for larger organizations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"It's quite simple."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"The initial setup of Conga Composer is easy."
"I have never faced any issues with stability."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"I find the Conga email template creation and the document template creation features very useful."
"Instead of having IT involved in generating documents, each user can create his/her own templates as needed. Individual teams can create templates for their group. This is a big savings, not just in cost but also a quicker turn-around."
"What we find most valuable would probably be the ability to connect to various data sources and utilize different data-source objects like store procedures and views. I also like the ability to build relationships between multiple data sources and populate documents automatically."
 

Cons

"We have not been using Conga Composer extensively or deeply to look for improvements."
"The query builder could use some updates."
"The debugging skills could be improved as we need to stay alert for issues."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"Some of the administrative functions in the Hub could be better. The administrative function is the aspect of account management, invoicing management, billing management. It is not related to the tool itself but the ability to buy and manage the tool."
"The thing the product does not include is digital signing and so we have to continue to use DocuSign."
 

Pricing and Cost Advice

"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think it's very cost-competitive. However, I would like to see some additional licensing tiers for more enterprise-level organizations that have higher output limits, even if that cost a premium."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
10%
Healthcare Company
9%
Real Estate/Law Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
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Comparisons

 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
South Sound 911, Emtec
Find out what your peers are saying about Conga Composer vs. Windward Hub and other solutions. Updated: December 2024.
831,265 professionals have used our research since 2012.