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Box vs Conga Composer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
 

Mindshare comparison

As of March 2025, in the Document Management Software category, the mindshare of Box is 7.3%, down from 9.5% compared to the previous year. The mindshare of Conga Composer is 1.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can provide controlled access to documents using the product."
"The interface is very good."
"The application is very light in terms of uploading and downloading files."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The system's performance is impressive, and file sharing is notably straightforward."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"Box is very realistic when it comes to sharing capabilities."
"It's quite simple."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."
 

Cons

"Better integration with other solutions is needed."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"In future releases, there could be encryption, to have better security."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"Tasks and comments could be easier to see, report, search, and manage."
"Working on documents in real-time is sometimes faulty and could be improved."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"Conga is getting more and more expensive."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."
"The documentation could be improved."
"The debugging skills could be improved as we need to stay alert for issues."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
 

Pricing and Cost Advice

"Box needs to improve with their pricing in terms of licensing costs."
"Box's pricing is excellent."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"I believe Box is cheaper than SharePoint."
"My organization pays for the license."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
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Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
5%
Financial Services Firm
5%
Healthcare Company
3%
Computer Software Company
22%
Healthcare Company
10%
Manufacturing Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
 

Comparisons

 

Also Known As

No data available
Conga
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Find out what your peers are saying about Box vs. Conga Composer and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.