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Control-M vs Fortra's JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.1
Control-M's customer service is largely praised for responsiveness and support, but some users report delays and documentation issues.
No sentiment score available
 

Room For Improvement

Sentiment score
5.2
Users seek improved reporting, flexibility, integration, cost efficiency, error handling, modern interface, compatibility, and automation in Control-M.
No sentiment score available
 

Scalability Issues

Sentiment score
7.4
Users praise Control-M's scalability, managing large job volumes and supporting enterprise environments, including cloud and on-premises deployments.
No sentiment score available
 

Setup Cost

Sentiment score
6.1
Enterprise buyers find Control-M expensive for small businesses due to complex licensing but appreciate its features in larger environments.
No sentiment score available
 

Stability Issues

Sentiment score
6.4
Control-M is praised for its stability and performance, with quick support and updates resolving issues efficiently.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Control-M offers cross-platform integration, advanced scheduling, and ease of use, enhancing efficiency with automated error handling and comprehensive reporting.
No sentiment score available
 

Categories and Ranking

Control-M
Ranking in Workload Automation
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
117
Ranking in other categories
Process Automation (3rd), Managed File Transfer (MFT) (4th)
Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Control-M is 26.9%, up from 26.1% compared to the previous year. The mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
While it is quite flexible, the licensing cost could be more affordable, especially for small and mid-sized enterprises.
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
 

Also Known As

Control M
No data available
 

Learn More

 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Control-M vs. Fortra's JAMS and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.