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Cortex XDR by Palo Alto Networks vs Red Canary comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Cortex XDR secures data, reduces malware, lowers costs, and replaces systems, enhancing user satisfaction and operational efficiency.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.6
Cortex XDR support is praised for responsiveness but criticized for delayed responses and knowledge gaps in certain regions.
Sentiment score
8.6
Red Canary offers exceptional, proactive customer support with regular check-ins and emergency on-call services, enhancing user satisfaction.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR offers scalable, efficient data handling across Linux, Mac, and Windows, praised for simplifying large enterprise management.
Sentiment score
6.7
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is praised for its stability and reliability, with minor issues noted but generally offering seamless protection.
Sentiment score
8.4
Users praise Red Canary for its stability and smooth, reliable performance, even within a short two-month usage period.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR struggles with integration, high memory, false positives, limited features, complex setup, and lacks enhanced support and customization.
Red Canary users seek on-premise versions, language support, firewall improvements, summary features, and pricing adjustments for smaller institutions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Enterprise buyers view Cortex XDR as expensive yet flexible, offering scalable licensing with varying costs based on features and users.
Enterprise users find Red Canary's pricing fair at $100 per device annually, though some prefer lower costs.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
The services are higher priced.
 

Valuable Features

Cortex XDR excels in cybersecurity with advanced detection, ease of use, and integration, offering scalable, efficient threat management.
Red Canary integrates with EDR software for real-time threat detection, automation, and compliance support in banking and security.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Red Canary
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Endpoint Detection and Response (EDR) (40th), Managed Detection and Response (MDR) (13th), Risk-Based Vulnerability Management (14th)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
Educational Organization
16%
Computer Software Company
13%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about Red Canary MDR?
The most valuable feature of the solution is its automation part.
What needs improvement with Red Canary MDR?
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it b...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Red Canary and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.