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CTERA Enterprise File Services Platform vs FileCloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Content Collaboration Platforms
12th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
File System Software (3rd), NAS (8th), Cloud Migration (7th), Cloud Storage (10th), Cloud Backup (13th), Disaster Recovery (DR) Software (9th), Cloud Storage Gateways (2nd)
FileCloud
Ranking in Content Collaboration Platforms
15th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
GRC (15th)
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
reviewer2587170 - PeerSpot reviewer
Efficient remote file access with robust security features and excellent support
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"CTERA's instantaneous and redundant file replication, available across multiple geographical locations, ensures easy and user-friendly recovery."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The granularity for the audit log in FileCloud is extremely valuable."
 

Cons

"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"However, in some cases, they could improve performance."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."
 

Pricing and Cost Advice

"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"So far, pricing seems to be fine."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
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Top Industries

By visitors reading reviews
Computer Software Company
67%
Financial Services Firm
5%
Educational Organization
4%
University
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal.
What needs improvement with CTERA Enterprise File Services Platform?
They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance.
What is your primary use case for CTERA Enterprise File Services Platform?
We use the CTERA Enterprise File Services Platform as a file share.
What is your experience regarding pricing and costs for FileCloud?
In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.
What needs improvement with FileCloud?
I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this imp...
What is your primary use case for FileCloud?
The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the s...
 

Also Known As

No data available
FileCloud Server
 

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Interactive Demo

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Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
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