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CTERA Enterprise File Services Platform pros and cons

Vendor: CTERA
4.6 out of 5
221 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

CTERA Enterprise File Services Platform was chosen for its scalability, addressing uncontrollable file data growth issues.
The platform offers flexibility, allowing for workload separation across different hardware platforms without vendor lock-in.
CTERA provides essential backup capabilities for workstations, crucial during remote work periods.
Data eviction and rehydration features help manage storage space efficiently.
CTERA is praised for its exceptional support, earning a high rating for customer service.

CONS

More monitoring options should be included in the base rather than being chargeable.
A process is needed for version upgrades that do not affect users with downtime.
An upgrade path for legacy customers that does not require hardware replacement would be beneficial.
A global single-pane-of-glass view for managing devices across different regions is desired.
Additional logs and more detailed logging information are needed.
 

CTERA Enterprise File Services Platform Pros review quotes

Igal Muginstein - PeerSpot reviewer
Sep 11, 2024
The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes.
JL
Dec 10, 2024
The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product.
reviewer2584275 - PeerSpot reviewer
Oct 11, 2024
The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed.
Learn what your peers think about CTERA Enterprise File Services Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
JP
Sep 19, 2024
CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server.
reviewer2588745 - PeerSpot reviewer
Oct 25, 2024
I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device.
Richard Saini - PeerSpot reviewer
Sep 6, 2024
Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required.
KM
Nov 22, 2024
The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments.
reviewer2593647 - PeerSpot reviewer
Nov 13, 2024
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

CTERA Enterprise File Services Platform Cons review quotes

Igal Muginstein - PeerSpot reviewer
Sep 11, 2024
I am looking for a process where version upgrades do not impact the customers. There is no downtime.
JL
Dec 10, 2024
One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves.
reviewer2584275 - PeerSpot reviewer
Oct 11, 2024
The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial.
Learn what your peers think about CTERA Enterprise File Services Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
JP
Sep 19, 2024
The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them.
reviewer2588745 - PeerSpot reviewer
Oct 25, 2024
It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map.
Richard Saini - PeerSpot reviewer
Sep 6, 2024
More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base.
KM
Nov 22, 2024
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
reviewer2593647 - PeerSpot reviewer
Nov 13, 2024
They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance.