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CTERA Enterprise File Services Platform pros and cons

Vendor: CTERA
4.7 out of 5
217 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Seamless integration with existing IT infrastructure
High-level security and data protection capabilities
Scalable architecture for growing business needs
Support for hybrid cloud environments
Efficient data synchronization and sharing

CONS

Users report that CTERA Enterprise File Services Platform can be complex to configure initially, potentially requiring extensive technical knowledge.
Some users have experienced occasional issues with the system's speed and performance during peak times.
Mobile access and sync features might not be as reliable as anticipated, causing frustration.
Customer support response times have been noted as slower than expected, particularly during high-demand periods.
Integration with certain existing IT infrastructure can be challenging and may require additional customization.
 

CTERA Enterprise File Services Platform Pros review quotes

Igal Muginstein - PeerSpot reviewer
Sep 11, 2024
The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes.
JP
Sep 19, 2024
CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server.
Richard Saini - PeerSpot reviewer
Sep 6, 2024
Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required.
 

CTERA Enterprise File Services Platform Cons review quotes

Igal Muginstein - PeerSpot reviewer
Sep 11, 2024
I am looking for a process where version upgrades do not impact the customers. There is no downtime.
JP
Sep 19, 2024
The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them.
Richard Saini - PeerSpot reviewer
Sep 6, 2024
More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base.