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CTERA Enterprise File Services Platform vs Hornetsecurity Altaro VM Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
6.9
Hornetsecurity Altaro VM Backup enhances productivity and ROI by reducing recovery failures, troubleshooting time, and overall costs.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
8.3
Hornetsecurity Altaro VM Backup's customer service is praised for prompt, effective responses, though regional sanctions may limit access.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
Technical support is rated an eight out of ten.
 

Scalability Issues

Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
8.3
Hornetsecurity Altaro VM Backup offers scalability, easy management, high reliability, but may struggle in high-end enterprise environments.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
7.4
Hornetsecurity Altaro VM Backup is stable, highly rated for performance, with minimal issues, especially on Hyper-Visor systems.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
Hornetsecurity Altaro VM Backup needs enhancements in file restore, recovery speed, platform support, scalability, pricing, and user interface.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V.
Hornetsecurity Altaro VM Backup could be improved in several areas, such as enhancing scalability features.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Hornetsecurity Altaro VM Backup is affordable, offers a free version for two VMs, and has variable regional pricing.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
The pricing of the solution is considered affordable.
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Hornetsecurity Altaro VM Backup offers robust VM backup features, including easy setup, strong compression, and ransomware protection.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
The ability to perform data compression updates enhances overall efficiency and effectiveness.
It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
12th
Ranking in Disaster Recovery (DR) Software
8th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (12th)
Hornetsecurity Altaro VM Ba...
Ranking in Cloud Backup
28th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
Backup and Recovery (33rd)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.5%, up from 0.3% compared to the previous year. The mindshare of Hornetsecurity Altaro VM Backup is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Asif Usmani - PeerSpot reviewer
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
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Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
Computer Software Company
12%
Financial Services Firm
10%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about Hornetsecurity Altaro VM Backup?
The most valuable feature of Altaro VM Backup is its ability to backup and restore various types of data, including Active Directory, application servers, and SQL Server databases.
What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
 

Also Known As

No data available
Altaro VM Backup
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Hornetsecurity Altaro VM Backup and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.