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Darktrace vs RedSeal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
8.8
RedSeal's customer service is praised for responsiveness and dedication, though experiences vary between initial and higher-tier support.
 

Room For Improvement

Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
5.1
RedSeal users seek better automation, interface, compatibility, reporting, integration, and visual appeal, with fewer inaccuracies and dependency issues.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
Sentiment score
8.0
RedSeal effectively meets scalability demands, aiding supply chain improvements and earning ratings between seven and eight for adaptability.
 

Setup Cost

Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
Sentiment score
7.0
RedSeal is stable with no performance issues, but plug-in malfunctions can affect configuration, earning a 7-8 rating.
 

Valuable Features

Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
No sentiment score available
RedSeal enhances network resilience with mapping, risk management, compliance, and incident response tools for dispersed network visibility.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
RedSeal
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
Risk-Based Vulnerability Management (26th)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Sajid Mukhtar - PeerSpot reviewer
Provides a graphical overview of our network and is easy to deploy, but needs a user-friendly interface and a feature for compliance audit policy
Sometimes, it required us to refresh the configuration. When we integrated any of the configurations into the device, sometimes, it could not detect the exact picture of that device. So, we had to reset the device to see that if it was giving true-positive results or false-positive results. In some cases, we were not able to get true-positive results. There was some kind of bug in that version. Its interface is not user-friendly and needs to be improved. It takes time to understand the interface and various options. Skybox has quite a user-friendly interface. They could provide a feature for compliance audit policy if it is already not there. A compliance audit policy ensures that all configurations are based on the best practices standards, such as CIS benchmarks standard or other similar standards. It provides visibility about whether your device configuration is based on best practices or not. Usually, such a feature is provided by other solutions such as Meteor or Tenable Nessus.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Government
22%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
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Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
United States Postal Service, Pacific Gas and Electric Co., Interval International
Find out what your peers are saying about CrowdStrike, SentinelOne, Darktrace and others in Extended Detection and Response (XDR). Updated: November 2024.
816,660 professionals have used our research since 2012.