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Darktrace vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Darktrace's threat prevention boosts security, saves costs, and offers significant value, especially for online businesses, despite quantification challenges.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.6
Darktrace support is praised for its responsive and efficient service, though a few cite improvement areas for complex issues.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The technical support from Darktrace is of high quality.
The response time and quality are satisfactory.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, efficiently managing large networks with flexible deployment despite cost concerns, excelling in diverse environments.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Since it's cloud-based, it expands easily.
Darktrace has high scalability, and I would rate it a nine out of ten.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly stable, with users rating it 8-10, citing reliability despite rare minor issues like human error.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
The stability of Darktrace is excellent, rated ten out of ten.
 

Room For Improvement

Darktrace needs better integration, a simpler interface, automation enhancements, flexible pricing, improved documentation, and expanded notifications.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
 

Setup Cost

Darktrace is costly for small businesses but offers flexible plans and pricing varies with devices and modules chosen.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
The product is considered expensive compared to others.
 

Valuable Features

Darktrace excels in AI threat detection, real-time monitoring, and autonomous response, offering seamless integration and an intuitive interface.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The features that are most valuable to me include detection, response with analytics, and network detection.
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (5th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Darktrace is designed for Extended Detection and Response (XDR) and holds a mindshare of 9.9%, down 10.7% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.9% mindshare, down 2.5% since last year.
Extended Detection and Response (XDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about CrowdStrike, SentinelOne, Wazuh and others in Extended Detection and Response (XDR). Updated: February 2025.
838,713 professionals have used our research since 2012.