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Datamatics TruBot vs UiPath comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
29th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
817
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Datamatics TruBot is 0.2%, up from 0.2% compared to the previous year. The mindshare of UiPath is 23.8%, down from 26.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
IS
Offers good UI but needs to improve its integration capabilities
Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.
Navinkumar Sadasivam. - PeerSpot reviewer
Reduces the cost of digital transformation and helps our client reduce their on-premises footprint
Building automation using UiPath is easy and in most cases can be done with a single click. There is no need to write coding. We can insert and delete columns or remove duplicate frames easily. We have already implemented a couple of solutions, one of which is a maintenance automation database. The users of the database want to send emails with attached files and other artifacts, and previously this was done manually. Each day, up to 300-500 items were manually processed by 50-60 people who would navigate to a separate application, search for the file, upload it, and send the email. This was a tedious task and accuracy and reliability were questionable, requiring manual verification. This process was repeated monthly for around 10,000-12,000 items, taking around 25-30 days to complete. We automated this process and provided a high-level solution initially, which was later built, bought, and deployed. The bot we created is capable of processing 900-950 items per day, meaning that all 10,000 items can be processed within eight to ten days. This reduces the processing time by one-third and the cost from 100 to around 12 months, as we only need three to four rotational shifts to monitor the bot. Sometimes the bot may disconnect or encounter issues beyond our control, but we address these promptly to reinstate the process. This is the work we are doing in our organization. End-to-end automation is a crucial aspect of completing tasks within the specified time frame. Clients do not want to wait for extended periods, such as a month or two, and prefer to see progress at least one-third or one-fourth of the way through. This ensures that clients are not preoccupied with a single task and can focus on improving their business while also increasing accuracy. UiPath aims to provide clients with a high return on investment from both the software build and business development perspectives. This is achieved by delivering effective solutions that meet clients' needs. We are satisfied with UiPath's community. Occasionally, we encounter some queries or doubts, such as whether we should use a particular feature or MAC code, or whether we can use a certain file. While we cannot always rely on direct support for such minor issues, we found that the UiPath community can be a helpful resource. We search for similar issues that other users may have faced and posted about, and we often find solutions to our questions in a timely manner. Overall, we find the UiPath community to be effective and useful. UiPath has helped our client reduce their on-premises footprint. This decision is purely based on the client's interests and has nothing to do with our personal or company interests. Generally, clients prefer cloud integration as they want their systems to be up and running 99.9 percent of the time. However, sometimes they may opt for on-premises solutions based on the CDRT of a particular application, which refers to the sensitivity of the data involved. We have some limited automation that deals with sensitive information, such as credit-related automation, which the client cannot access. In such cases, clients may prefer an on-premises solution, but overall, cloud integration is becoming more important. With the implementation of AI, we can utilize UiPath for automation, which is more dependable. UiPath reduces the cost of digital transformation. Our clients are highly satisfied with the nearly 99 percent reduction in human error achieved through the use of UiPath. This includes both individual and team errors. However, during the development phase, some human input was necessary to create rules for the bot to follow. Any potential issues were identified and resolved during testing by our IT and testing teams. Overall, our clients are pleased with the system's reliability and performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I actually quite liked the no-coding functionality."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We have found the pricing to be very reasonable."
"It gives us a central place to schedule tasks and run them distributed."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"Ability to calculate the ROI on the jobs that are running."
"The product's initial setup phase is straightforward and easy to use."
"The solution is inexpensive compared to many other solutions in the market."
"UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
"It's definitely saving time for employees. One of our most successful automations frees them up from doing an entire task. Their quality of life has had a big improvement. It also happens to save a lot of hours. It saves a little over 2,000 hours annually."
"The most valuable feature is the ability to utilize UiPath beyond our scheduled work hours, making it available 24 hours a day."
"The most valuable feature is automating processes and tasks, giving users time for more value-added activities."
"UiPath's Object Repository was huge. I could build these libraries because our industry works with many of the same systems. It's hard to integrate with Yardi's core CRM, and many of our automation efforts focus on getting information in and out of that system. The ability to build these libraries of reusable selectors has dramatically benefited me over the past couple of years."
"The unattended, back-office robots are the most beneficial feature."
"Regarding the ease of building automations, I'm not sure how it's done because I'm not a programmer myself, but it's great. Just looking at how fast they moved once we had the program settled in — it was quite fast. For this particular process, which is assembling a document, talking to DocuSign, sending out emails, and so on, the deployment of production was like "today." It was quite quick."
"The solution is easy to use, has a good user interface, and processes transactions quickly."
 

Cons

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The interface could be more user-friendly and easier to navigate."
"The product also has a limited use case in some respects."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"Would like to see more additions to the library."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"There is a learning curve, and some training could be included to bring users up to speed."
"UiPath would be improved by integrating AI."
"I rate UiPath support six out of 10. It's primarily an email-based model. Sometimes we have questions, and it takes days for them to respond and sort our issue out."
"Studio needs to be more user-friendly, maybe it could be integrated with an AI."
"I find it difficult to set up the Orchestrator and it should be more user-friendly for non-technical people."
"The product must improve its stability."
"The solution needs to offer more integrations."
"The data extraction has room for improvement."
"The messages and alerts that Orchestrator generates are a little overwhelming. I'd like them to be filtered down to the most actionable things I need to look at. For many things, we set up an automation that will send an email summarizing things to the stakeholders for the automation. With any of these types of things, you're generating notices, emails, and things, so you want to focus on some things that need your attention."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It comes with a package that costs approximately $20,000 USD per year."
"The tool is expensive."
"I am using the Community Edition and am not familiar with the cost of the paid editions."
"If you use the cloud model of the UiPath, it will reduce a lot of the total cost. Its AI functionality hasn't enabled us much to automate more processes. Most of the time, when we propose those functions, we don't have an agreement with the client because of the license price. Currently, the license price is the major obstacle."
"I would rate the cost of UiPath eight out of ten with ten being the most expensive."
"I don't know the exact cost, but UiPath is more expensive than Power Automate and Automation Anywhere."
"The pricing is moderate."
"UiPath is too expensive."
"UiPath's cost is acceptable."
"On a scale where one represents the most expensive and 10 is cheapest, I would rate UiPath at about two."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
No data available
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about Datamatics TruBot?
The product's initial setup phase is straightforward and easy to use.
What needs improvement with Datamatics TruBot?
The stability of the product has certain shortcomings, making it an area where improvements are required. The integra...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
TruBot
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aditya Birla Sunlife Insurance Company, IndusInd Bank
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Datamatics TruBot vs. UiPath and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.