NetWitness NDR and Datto Endpoint Detection and Response (EDR) are contending network defense solutions. Users feel NetWitness NDR offers superior support and integration options, whereas Datto EDR's feature set and performance make it a compelling choice despite higher costs.
Features: NetWitness NDR is praised for its comprehensive threat detection, network visibility, and advanced analytics. It also has packet capture capabilities which many users find valuable. Datto EDR receives high marks for its endpoint protection, ease of use, and automation features. Users appreciate Datto's robust endpoint defense mechanisms and intuitive management.
Room for Improvement: Users suggest that NetWitness NDR could benefit from enhanced alerting capabilities, better reporting, and a less steep learning curve. For Datto EDR, users recommend improving integration with other tools, enhancing remediation processes, and ensuring better synchronization during updates. Although both solutions have areas for growth, NetWitness's complexity is a more common concern among users.
Ease of Deployment and Customer Service: NetWitness NDR is considered challenging to deploy, requiring significant technical expertise. Its customer service is well-regarded but often noted as slow to respond. Datto EDR deployment is straightforward, making it accessible for teams with varying technical backgrounds. Datto's customer support is consistently highlighted for its responsiveness. Users generally find Datto EDR more user-friendly in terms of both deployment and support.
Pricing and ROI: NetWitness NDR is viewed as expensive with a good ROI due to its extensive capabilities but can be cost-prohibitive for smaller organizations. Datto EDR's pricing is higher but is justified by users due to its effective endpoint protection and ease of integration, resulting in a solid ROI. Users lean towards Datto EDR for better value despite its higher price point.
With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).
Using a centralized combination of network and endpoint analysis, behavioral analysis, data science techniques and threat intelligence, NetWitness NDR helps analysts detect and resolve known and unknown attacks while automating and orchestrating the incident response lifecycle. With these capabilities on one platform, security teams can collapse disparate tools and data into a powerful, blazingly fast user interface.
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