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DD Boost vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
DD Boost support is satisfactory, high-level resolution is effective, despite language barriers and varied experiences post-Dell acquisition.
No sentiment score available
IBM ProtectTIER is applauded for its efficient and effective customer service, with knowledgeable analysts providing swift issue resolution.
Dell has a warehouse of spare parts.
When I had an issue, I just called and they connected and fixed it if something was wrong.
Customer service and support have been supportive and satisfactory.
 

Room For Improvement

Sentiment score
5.0
DD Boost needs improved platform coverage, GUI, Fibre Channel, deduplication, integration, cloud connectivity, support, database compatibility, and ransomware protection.
No sentiment score available
IBM ProtectTIER has a high learning curve, complex setup, slow backups, and requires better technical support compared to Veritas NetBackup.
Cleanup processes can slow down backup and restoration speeds during that period.
Dell Technologies are struggling to back up Office 365 and some open-source hypervisors like Proxmox.
Maybe the performance of the backup software with connection to DD Boost could be improved.
 

Scalability Issues

Sentiment score
7.8
DD Boost offers scalable solutions, but costs and platform limitations can affect scalability, especially for large upgrades.
No sentiment score available
IBM ProtectTIER is scalable and efficient for enterprises, easily managed and quickly upscaled, but may not suit smaller businesses.
You need to be clear about your backup requirements to ensure it meets your needs.
 

Setup Cost

No sentiment score available
DD Boost pricing is high yet reasonable, negotiable, with discounts and bundling options, appreciated by large enterprises.
No sentiment score available
IBM ProtectTIER offers flexible, capacity-based licensing and central management, but is often considered expensive despite efficient multi-site usage.
Pricing is competitive.
 

Stability Issues

Sentiment score
8.8
DD Boost is highly rated for stability, offering reliable performance with minimal issues and high user satisfaction.
No sentiment score available
IBM ProtectTIER is highly rated for its stability, even in challenging conditions like a 60 degrees Celsius server room.
In the two years I’ve worked with it, we only encountered one hard drive failure, which was easy to replace.
 

Valuable Features

Sentiment score
7.8
DD Boost enhances backup efficiency with deduplication, encryption, and scalability, offering excellent performance, data management, and reliability.
No sentiment score available
IBM ProtectTIER is praised for adaptable data reduction, high capacity, ease of use, and efficient cataloging that speeds up processes.
The most valuable features of DD Boost include its speed, deduplication, and space savings.
DD Boost is a proprietary technology of Dell, which helps to store the data faster and in a more secure way compared to open protocols.
The reason for choosing this solution is thanks to the deduplication and ransomware protection.
 

Categories and Ranking

DD Boost
Ranking in Deduplication Software
4th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
36
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (79th)
 

Mindshare comparison

As of November 2024, in the Deduplication Software category, the mindshare of DD Boost is 5.0%, down from 7.3% compared to the previous year. The mindshare of IBM ProtectTIER is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

Daniel Dumitru - PeerSpot reviewer
Speedy data backup with significant space savings and efficient deduplication
DD Boost has been very beneficial in enhancing our data backup processes. We perform backups with less time, and it allows for efficient on-premises recovery and restoration. We use it in conjunction with the Veeam suite. Overall, it has helped us make a big impact by allowing us to have more restore points and optimizing our storage efficiency with faster backups compared to tape backups.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
7%
Government
7%
Computer Software Company
28%
Financial Services Firm
24%
Educational Organization
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DD Boost?
The time taken for backup is very fast.
What needs improvement with DD Boost?
In one and half years at our company, we have faced only one challenge with DD Boost, which is the password expiry. By default, the password of DD Boost expires in thirty days, after which a query ...
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Overview

 

Sample Customers

Information Not Available
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about DD Boost vs. IBM ProtectTIER and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.