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Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Ranking in Deduplication Software
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Disk Based Backup Systems (1st)
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (82nd)
 

Mindshare comparison

As of April 2025, in the Deduplication Software category, the mindshare of Dell PowerProtect DD (Data Domain) is 28.6%, down from 30.2% compared to the previous year. The mindshare of IBM ProtectTIER is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dell is more stable than any other device."
"The compression aspect of the solution is great."
"The most valuable feature is the performance because you can back up data really quickly."
"I like the different features. We work closely with Dell on different products and features, which is why we use them all."
"The most valuable features of PowerProtect DD are the immutable storage and the AI scanning."
"Good starting capacity and scalability."
"The most valuable features of Dell PowerProtect DD are reduplication and compression. It provides a lot of data savings for backups. Additionally, the Dell PowerProtect DD solution offers a bundled backup software and storage option. If desired, users can also connect to cloud technology to create an additional copy of their data in the cloud. This solution supports synchronization with various cloud vendors, including Azure and AWS."
"The most valuable features of Dell PowerProtect DD are ease of use and deduplication."
"The command-line interface is good."
"The solution is highly stable."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
 

Cons

"I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud."
"The pricing model needs to be improved."
"If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD."
"It helps if you have in-depth knowledge in order to use it correctly."
"We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
"The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits."
"If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD."
"DD doesn't have Intel's air gap technology."
"The backup for a large amount of data is slow."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
 

Pricing and Cost Advice

"The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall."
"I can't remember what the license costs are. They might be paid monthly or every two months."
"Users have to pay a capacity-based licensing fee for the solution."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"The solution is expensive. However, if you pay less you receive less, it is cost-effective."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"Its price is reasonable."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"This solution is very expensive."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"IBM ProtectTIER is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
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Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell PowerProtect DD (Data Domain) vs. IBM ProtectTIER and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.