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Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.2
Dell PowerProtect DD support is efficient and knowledgeable, but speed and consistency vary due to regional differences and case complexity.
No sentiment score available
IBM ProtectTIER is applauded for its efficient and effective customer service, with knowledgeable analysts providing swift issue resolution.
 

Room For Improvement

Sentiment score
4.8
Dell PowerProtect DD users seek better deduplication, cost-efficiency, ransomware protection, cloud integration, user interface, and technical support improvements.
No sentiment score available
IBM ProtectTIER has a high learning curve, complex setup, slow backups, and requires better technical support compared to Veritas NetBackup.
 

Scalability Issues

Sentiment score
6.2
Dell PowerProtect DD offers strong scalability and easy expansion, with effective storage scaling and cloud integration for enterprises.
No sentiment score available
IBM ProtectTIER is scalable and efficient for enterprises, easily managed and quickly upscaled, but may not suit smaller businesses.
 

Setup Cost

Sentiment score
7.1
Dell PowerProtect DD is premium priced, offering high performance and reliability, appealing to enterprises with strong support and deduplication.
No sentiment score available
IBM ProtectTIER offers flexible, capacity-based licensing and central management, but is often considered expensive despite efficient multi-site usage.
 

Stability Issues

Sentiment score
8.6
Dell PowerProtect DD is stable and reliable, efficiently handling data with minimal issues and quick resolutions for isolated failures.
No sentiment score available
IBM ProtectTIER is highly rated for its stability, even in challenging conditions like a 60 degrees Celsius server room.
 

Valuable Features

Sentiment score
7.7
Dell PowerProtect DD excels in deduplication, data protection, and user-friendly features, ensuring efficient, scalable backup storage solutions.
No sentiment score available
IBM ProtectTIER is praised for adaptable data reduction, high capacity, ease of use, and efficient cataloging that speeds up processes.
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Ranking in Deduplication Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
70
Ranking in other categories
Disk Based Backup Systems (1st)
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (79th)
 

Mindshare comparison

As of November 2024, in the Deduplication Software category, the mindshare of Dell PowerProtect DD (Data Domain) is 29.1%, up from 29.2% compared to the previous year. The mindshare of IBM ProtectTIER is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
Computer Software Company
28%
Financial Services Firm
24%
Educational Organization
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Dell EMC PowerProtect DD (Data Domain)?
There are many different licenses, so you pay for what you need. There are various aspects you can add on, like extra speed, or something just for reading data. There are licenses to do replication...
What needs improvement with Dell EMC PowerProtect DD (Data Domain)?
Nothing comes to mind in terms of improvement. It serves its purpose. That said, if they could develop higher algorithms to make it more efficient, that would be great. Usually, with the backup, th...
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Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Learn More

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Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell PowerProtect DD (Data Domain) vs. IBM ProtectTIER and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.