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Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect DD (Data ...
Ranking in Deduplication Software
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
Disk Based Backup Systems (1st)
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (82nd)
 

Mindshare comparison

As of April 2025, in the Deduplication Software category, the mindshare of Dell PowerProtect DD (Data Domain) is 28.6%, down from 30.2% compared to the previous year. The mindshare of IBM ProtectTIER is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most useful is its data duplication."
"The compression aspect of the solution is great."
"Dell PowerProtect DD is a stable solution."
"The product provides good backup and compression services."
"Its pricing is not overly expensive."
"The solution is very stable."
"The solution's most valuable feature is the integrated deduplication function."
"The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The command-line interface is good."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
 

Cons

"Looking at Dell PowerProtect DD (Data Domain), there is a need for improvement, especially in terms of protection from cyber resiliency, cyber recovery, or man-in-the-middle attacks."
"Dell PowerProtect DD (Data Domain) is expensive. Also, it has a sort of a big physical footprint that data domains have, and that's part of the problem."
"The pricing could be better, but it's still not too expensive."
"We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
"The usage of this solution is a bit difficult to develop processes, and it takes a long time to market permits."
"Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals."
"The solution's cost, scalability, and licensing model could be improved."
"When you use Data Domain, you have to have at least 20% free space so it can work properly. Sometimes we struggle with that, because we wanted to use all the free space, but then Data Domain becomes really slow. I understand that 20% is needed to process all the data, and doing the duplication and compression and all that, but it would be a big improvement if they did not require that 20%, because it is just too much to have available."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"The backup for a large amount of data is slow."
 

Pricing and Cost Advice

"The cost is expensive."
"The approximate license cost for Dell PowerProtect DD (Data Domain) is around 5,00,000."
"The price of Dell EMC PowerProtect DD could improve, it is expensive."
"Becoming more expensive."
"The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability."
"It is expensive, but the performance and deduplication cover for the cost."
"If we do not move to the cloud solution and stay with our on-premise version we will miss some new features."
"Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and software."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Financial Services Firm
27%
Computer Software Company
23%
Real Estate/Law Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
My use case for this solution is for protecting or backing up data to safeguard against hacking or for disaster recovery. I utilize it in more projects on the governmental side, the non-governmenta...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
The price is also a disadvantage. Price is a disadvantage with the PowerProtect as it needs to be cheaper. The cheaper device costs around $70,000, which is a big sum to pay for a device like this.
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Also Known As

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
No data available
 

Overview

 

Sample Customers

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell PowerProtect DD (Data Domain) vs. IBM ProtectTIER and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.