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Infosys CRM Services, a Cloud-based solution, that follows Veeva's approach and minimizes IT costs by eliminating licensing and infrastructure costs. Infosys CRM Services uses an established processes for Siebel to Veeva migration and pre-defined process maps and test cases to help you address your CRM challenges successfully. It help Improves productivity of sales team in areas such as engaging customers in interactive discussions, capturing customer feedback in real time, and managing campaigns, it addresses the key needs of managed markets including e-signature capture, HCP spend and ensures faster review process of promotional content through a pre-validated system.