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Dollar Universe Workload Automation vs Fortra's JAMS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Dollar Universe Workload Automation is praised for its expert, responsive customer service, offering timely support and comprehensive documentation.
No sentiment score available
 

Room For Improvement

Sentiment score
2.7
Dollar Universe Workload Automation lacks comprehensive documentation, sufficient training, responsive support, smooth cloud integration, and timely feature updates.
No sentiment score available
 

Scalability Issues

Sentiment score
8.2
Dollar Universe Workload Automation is scalable, flexible, and stable, efficiently managing large task volumes and integrating with diverse systems.
No sentiment score available
 

Setup Cost

No sentiment score available
<p>Dollar Universe Workload Automation provides flexible, tier-based pricing suitable for both small and large organizations.</p>
No sentiment score available
 

Stability Issues

Sentiment score
6.0
Dollar Universe Workload Automation is praised for stability, reliability, efficient resource usage, and minimal downtime, supporting critical business operations.
No sentiment score available
 

Valuable Features

Sentiment score
9.5
Dollar Universe Workload Automation excels in managing complex workflows, integration, scalability, reporting, automated job execution, and centralized monitoring.
No sentiment score available
 

Categories and Ranking

Dollar Universe Workload Au...
Ranking in Workload Automation
19th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Fortra's JAMS
Ranking in Workload Automation
5th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Workload Automation category, the mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.4% compared to the previous year. The mindshare of Fortra's JAMS is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

WB
An easy-to-use and scalable solution needing some improvement in stability
The solution is used for workload automation The solution is easy to use and is one of its most valuable features. The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete…
Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
10%
Insurance Company
9%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
13%
Healthcare Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Dollar Universe Workload Automation?
The most valuable features of Dollar Universe Workload Automation are stability and scalability.
What is your experience regarding pricing and costs for Dollar Universe Workload Automation?
The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business. The price of the solution is flexible.
What needs improvement with Dollar Universe Workload Automation?
The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The error messages from JAMS need clarification, hindering our ability to resolve issues swiftly. The JAMS client requires attention. Its behavior can be erratic, and certain features lack intuitiv...
 

Also Known As

CA Automic Dollar Universe
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

TCS Bancs, Gaumont, Bank Turkey
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Dollar Universe Workload Automation vs. Fortra's JAMS and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.