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Dollar Universe Workload Automation vs JAMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dollar Universe Workload Au...
Ranking in Workload Automation
17th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
JAMS
Ranking in Workload Automation
5th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of Dollar Universe Workload Automation is 1.6%, down from 1.6% compared to the previous year. The mindshare of JAMS is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

MH
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.
Rob Grafrath - PeerSpot reviewer
We can scale up our organization's scheduling and automation without having to add staff to the department
The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"Some of the automation options are quite good."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The most valuable aspect of JAMS is its robustness."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
 

Cons

"There are some features that don't work as expected."
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
 

Pricing and Cost Advice

"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"This is a good product at a fair price."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Retailer
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Dollar Universe Workload Automation?
The most valuable features of Dollar Universe Workload Automation are stability and scalability.
What is your experience regarding pricing and costs for Dollar Universe Workload Automation?
The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business. The price of the solution is flexible.
What needs improvement with Dollar Universe Workload Automation?
The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in
What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...
What needs improvement with JAMS?
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...
 

Also Known As

CA Automic Dollar Universe
No data available
 

Overview

 

Sample Customers

TCS Bancs, Gaumont, Bank Turkey
Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Find out what your peers are saying about Dollar Universe Workload Automation vs. JAMS and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.