Try our new research platform with insights from 80,000+ expert users

Dundas BI vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Measuring Dundas BI's ROI is difficult, but some generate returns by charging users monthly fees for report access.
Sentiment score
7.1
ThoughtSpot users report improved time efficiency and cross-regional marketing, yet ROI varies with user count and onboarding ease.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
 

Customer Service

Sentiment score
8.1
Dundas BI's customer and technical support is responsive, helpful, and efficient, earning strong user satisfaction despite timezone challenges.
Sentiment score
6.7
ThoughtSpot's support is proactive and responsive but has a limited knowledge base and lengthy feature integration processes.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
We have dedicated support contacts for our company, but pushing through features we need requires long processes and upvotes on their website despite the support.
 

Scalability Issues

Sentiment score
6.8
Dundas BI scales well with development teams managing it, though license dependency affects independent report creation and user expansion.
Sentiment score
7.1
ThoughtSpot's scalability is praised, enhanced by Snowflake partnership, despite challenges in managing roles for large user bases.
The platform does not have technical problems with scaling data or connections.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Scalability depends on your contract with them, whether it's consumption-based or row-based.
 

Stability Issues

Sentiment score
5.7
Dundas BI is generally stable, but users face occasional issues with upgrades, large data, and resource management. Support helps.
Sentiment score
7.2
ThoughtSpot is stable with rare issues, offers high performance on large datasets, but needs integration and resource improvements.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
This workaround consumed a lot of resources and led to reduced performance, with pinboards loading for approximately two minutes for each filter criterion.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
 

Room For Improvement

Dundas BI users want better visualization, ease of use, data integration, API support, and clearer error messaging in reports.
ThoughtSpot needs improvements in visualization, customization, data handling, and usability, lagging behind competitors like Power BI and Tableau.
A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters.
Handling governance when there are many models and dashboards is complex.
Currently, it is not as customizable as the options available on Power BI or Tableau.
 

Setup Cost

Dundas BI offers flexible pricing options, suited for enterprises, varying by user type and supporting numerous deployment models.
ThoughtSpot offers flexible pricing, often cheaper than Tableau but pricier than Power BI, with negotiable licensing models controlling costs.
HubSpot is expensive.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
 

Valuable Features

Dundas BI excels with customizable visualizations, diverse data integration, flexible interface, and extensive customization via JavaScript API and tools.
ThoughtSpot provides user-friendly, scalable data exploration with diverse database compatibility, enabling efficient, non-technical analytics and business intelligence.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
The main core of HubSpot is to create models, connect data pipelines, and create business models and dashboards on top of them.
 

Categories and Ranking

Dundas BI
Ranking in Data Visualization
25th
Ranking in Embedded BI
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
ThoughtSpot
Ranking in Data Visualization
14th
Ranking in Embedded BI
8th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
BI (Business Intelligence) Tools (18th)
 

Mindshare comparison

As of April 2025, in the Data Visualization category, the mindshare of Dundas BI is 0.4%, down from 0.5% compared to the previous year. The mindshare of ThoughtSpot is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Ishwar Saswade - PeerSpot reviewer
Has a lot of integration and visualization options, but can't be easily used by business users, and working with the color palette is difficult
With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
report
Use our free recommendation engine to learn which Data Visualization solutions are best for your needs.
848,207 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
17%
Computer Software Company
12%
Educational Organization
9%
University
9%
Financial Services Firm
23%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThoughtSpot?
ThoughtSpot is expensive. When compared with Tableau and Sisense, it is around seven or eight on the expense scale.
What needs improvement with ThoughtSpot?
The visualization customization needs improvement. Currently, it is not as customizable as the options available on Power BI or Tableau. It mainly offers basic chart options.
What is your primary use case for ThoughtSpot?
I use ThoughtSpot as one of the visualization tools. I mainly create some live boards and provide access to the data sources and worksheets to users so they can create their own analyses and answer...
 

Comparisons

 

Overview

 

Sample Customers

Coca Cola, Siemens, Verizon, Microsoft, Pitney Bowes, Scotiabank, Pepperidge Farm, Shutterstock, Norwegian Government, Boeing, Guess Inc., BP, Bayer
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Dundas BI vs. ThoughtSpot and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.