IBM Tivoli Business Service Manager and Evanios compete in IT service management. Evanios appears to have an upper hand in features due to advanced event correlation and integration with ServiceNow.
Features: IBM Tivoli Business Service Manager provides extensive monitoring capabilities, integrates with various IBM tools, and offers detailed performance insights. Evanios offers advanced event correlation and automation, reduces operational noise, and integrates seamlessly with ServiceNow.
Ease of Deployment and Customer Service: IBM Tivoli Business Service Manager requires significant resources for deployment and offers knowledgeable but slow support. Evanios provides a smoother deployment, being cloud-native, and quicker implementation and support aligned with its agile framework.
Pricing and ROI: IBM Tivoli Business Service Manager involves higher setup costs and impacts early-stage ROI but provides substantial long-term value. Evanios presents a more attractive setup cost, quicker time-to-value, and offers a flexible pricing model for faster ROI.
A key component of the Event Management process is consolidation of events from across the enterprise. By consolidating disparate events into a single solution, they can be de-duplicated and correlated. For example, network failure events can be correlated with system failures, and then prioritized based on service impact.
Reduce the noise
Evanios Integrations allows filtering and processing close to the event source, keeping the weight off of the ServiceNow system for increased performance. Filters are easily configured. EVA, the Evanios consolidation point also has built in event flood control features, to protect against unexpected event storms which can quickly overload traditional integrations.
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