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Everbridge IT Alerting vs IBM Cloud Pak for AIOps comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Everbridge IT Alerting
Ranking in IT Alerting and Incident Management
8th
Average Rating
8.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
IBM Cloud Pak for AIOps
Ranking in IT Alerting and Incident Management
36th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AIOps (26th)
 

Featured Reviews

CQ
We have seen substantial savings with its usage as it drives down our MTTR
The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from that team, and if they don't respond, that automated escalation makes it very hands off. So, our major incident managers and our network operations center can focus more on the other work that they need to do rather than chasing down those resources. They can rest assured that somebody will be answering. Another valuable feature is the ease of integration into our ServiceNow platform, where we are doing all of our work between two teams. They are able to make requests from within the tickets that we can manage rather than having to use another portal or logging into Everbridge directly. Reliability is their biggest value.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Government
10%
Healthcare Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Everbridge IT Alerting?
It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable.
What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
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Overview

 

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
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Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management. Updated: November 2024.
824,053 professionals have used our research since 2012.