Try our new research platform with insights from 80,000+ expert users

Exterro vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Exterro
Ranking in eDiscovery
15th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
kCura Relativity
Ranking in eDiscovery
5th
Average Rating
8.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Exterro is 2.0%, down from 2.6% compared to the previous year. The mindshare of kCura Relativity is 5.3%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

PM
Feb 17, 2021
Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI)
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.
Maria Greene - PeerSpot reviewer
Nov 16, 2022
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the reporting functionality. It just seems very clean."
"Caplets are a very good technical feature."
"It is easy for a beginner to learn to use Relativity."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The initial setup was relatively straightforward."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"kCura Relativity is easy to use, and it is reliable."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
 

Cons

"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
"They require more built-in support for some third-party applications."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"The platform's integration of advanced AI features could further enhance its capabilities."
"I haven't seen anything on AI merging with Relativity."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"The price per user could be improved. We'd like for it to be more affordable."
"There are a lot of bugs on the development side."
 

Pricing and Cost Advice

Information not available
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
"The pricing is extremely complicated."
"It's worth the money."
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Retailer
9%
Government
9%
Legal Firm
27%
Computer Software Company
16%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about kCura Relativity?
There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team.
What is your experience regarding pricing and costs for kCura Relativity?
It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.
What needs improvement with kCura Relativity?
I haven't seen anything on AI merging with Relativity.
 

Also Known As

Exterro Fusion
Relativity
 

Learn More

Video not available
 

Overview

 

Sample Customers

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Webb & Tyler
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery. Updated: October 2024.
814,649 professionals have used our research since 2012.