kCura Relativity Reviews

Name: kCura Relativity
Brand: kCura
Rating: 4.0 (7 reviews)

Vendor: kCura

4.0 out of 5

7 reviews
100% willing to recommend

329 followers

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What is kCura Relativity?

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kCura Relativity is the #5 ranked solution in top eDiscovery software. PeerSpot users give kCura Relativity an average rating of 8.0 out of 10. Based on the analysis of the 7 most recent kCura Relativity reviews, the overall sentiment is positive, with a sentiment score of 8.1. (The highest in the category). kCura Relativity is most commonly compared to Microsoft Purview eDiscovery: kCura Relativity vs Microsoft Purview eDiscovery. kCura Relativity is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a legal firm, accounting for 27% of all views.

Helped 824,053 peers since 2012

Featured reviews

Maria Greene

eDiscovery Project Manager at a legal firm with 201-500 employees

It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

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Hemant Raj

Legal Associate at Elevate

I found Relativity very useful because it's easy to categorize documents. If you get more complex litigation, like around 500,000 or 1,000,000 documents, it's easier to categorize them in Relativity. So, it's a more powerful tool for reviewing documents. I haven't faced any problems using Relativity yet. I found it very useful.

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reviewer2393970

Project Manager, Litigation Support & Law Clerk at a legal firm with 501-1,000 employees

The initial setup was relatively straightforward. Over the years, our team has become well-acquainted with the interface, making the transition smooth. New users also find the setup process easy to follow. Given our long-term use of the solution, the familiarity and comfort level with the system contribute to its ease of use. I have not received any significant complaints regarding the interactivity of the setup, indicating that it meets our needs effectively.

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kCura Relativity mindshare

As of December 2024, the mindshare of kCura Relativity in the eDiscovery category stands at 5.3%, down from 8.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eDiscovery

PeerAnalyst reports

Type	Title	Date
Category	eDiscovery	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	kCura Relativity vs Google Vault	Dec 21, 2024	Download
Comparison	kCura Relativity vs Microsoft Purview eDiscovery	Dec 21, 2024	Download
Comparison	kCura Relativity vs Commvault Cloud	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
Microsoft Purview eDiscovery	3.8	26.6%	87%	8 interviews Add to research
Google Vault	4.5	17.9%	100%	12 interviews Add to research

Valuable Features

kCura Relativity offers valuable features such as Kepler, enabling custom APIs creation for technical flexibility. Its advanced search capabilities, excellent accessibility, and ease of navigation enhance usability. Users appreciate the blackout feature, Case Dynamics, and robust document categorization for complex litigation. The platform's stability and reliability are highlighted along with strong QC options and case support. Advanced analytics and email threading further enrich its functionality for users.

"It is easy for a beginner to learn to use Relativity."
"The initial setup was relatively straightforward."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."

Room for Improvement

kCura Relativity has room for enhancement as users note frequent bugs, especially in development. Cost per user is seen as high, and the need to rely on hosts for tasks is inconvenient. More inbuilt support for third-party applications is needed. Online training materials lack clarity. Users express interest in advanced AI integration for efficiency improvements.

"I haven't seen anything on AI merging with Relativity."
"The platform's integration of advanced AI features could further enhance its capabilities."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."

Pricing

Enterprise buyers find kCura Relativity's pricing to be complex and potentially expensive, with charges per user and per gigabyte for hosting. Costs can increase with user numbers, but there are tiered reductions in per gigabyte costs based on data volume. Users mention a transition from previous pricing models, highlighting variations depending on vendor choice. It's noted that while it might be costly for individuals, companies generally find it reasonable.

"It's worth the money."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."

Popular Use Cases

Users primarily utilize kCura Relativity for litigation and discovery-related tasks, focusing on document management, analysis, and production. Involving API development for e-discovery and documentation, they cater to large data volumes, often requiring data hosting and management. They categorize documents based on responsiveness, privilege, and confidentiality according to client instructions. Additionally, organizations use it to deliver client projects and handle cases for legal review and document production processes.

Service and Support

Technical support for kCura Relativity receives positive feedback for helpfulness and responsiveness, although there are occasional delays due to staff working from home and time zone differences with Albania. Users appreciate their communication and comprehensive answers. Some users report reaching out multiple times and consistently receiving quality support. Others rely on intermediaries to communicate with Relativity, implying indirect experiences. Generally, kCura is recognized for prioritizing customer service.

Deployment

Users experienced varying levels of difficulty with kCura Relativity's initial setup. Some found it complex, requiring support and training, while others noted improvements and a relatively smooth process. A seamless six-week rollout was mentioned, supported by a team of specialists. Familiarity from long-term use contributed to ease for some teams. New users found it manageable with practice. There was no notable negative feedback about interactivity, indicating effectiveness in meeting needs.

Scalability

kCura Relativity offers scalability by enabling service expansion through various servers and nodes. Implementations handle substantial document volumes efficiently. Organizations manage from a few to hundreds of users, and experiences with adding users are favorable. While some older versions face load balancer issues, their users use them effectively. Despite some provider-related issues, most organizations are satisfied with the current performance, with plans to potentially increase future usage as data volumes rise.

Stability

kCura Relativity demonstrates high stability with reliable performance and minimal issues, though it occasionally faces service disruptions. Users acknowledge improvements are needed but recognize proactive measures for resolution. Despite its rare site-wide problems, stability maintains a strong reputation. However, large or complex document processing can sometimes lead to crashes, particularly with sizable PDFs. Users express satisfaction with its dependability, citing minimal bugs and glitches, but acknowledge it is not flawless in all scenarios.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our kCura Relativity Buyer's Guide for additional reliable information.