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OpenText EnCase eDiscovery vs kCura Relativity comparison

kCura and OpenText are both solutions in the eDiscovery category. kCura is ranked #5 with an average rating of 8.0, while OpenText is ranked #6 with an average rating of 9.0. kCura holds a 5.3% mindshare in eD, compared to OpenText’s 3.6% mindshare. Additionally, 100% of kCura users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
kCura Relativity
Read 7 kCura Relativity reviews
  • 676 Views
  • 418 Comparison Views
100% willing to recommend
OpenText EnCase eDiscovery
Read 8 OpenText EnCase eDiscovery reviews
  • 423 Views
  • 339 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

kCura Relativity and OpenText EnCase eDiscovery compete in the e-discovery solutions category. kCura Relativity has the upper hand in analytics and flexibility, while OpenText EnCase eDiscovery is favored for security and integration capabilities.

Features: kCura Relativity is renowned for its robust analytics, flexible interface, and powerful search capabilities. Its customization options enable streamlined data handling. OpenText EnCase eDiscovery excels in security, with precise data collection and integration capabilities enhancing user confidence in data protection.

Room for Improvement: kCura Relativity faces challenges with processing speed, learning curve, and initial setup efficiency. OpenText EnCase eDiscovery users wish for a more intuitive interface, less complex tools, and better user guidance to optimize its use.

Ease of Deployment and Customer Service: kCura Relativity provides versatile deployment options and strong customer support. OpenText EnCase eDiscovery ensures straightforward implementation, though its customer service response can vary, contrasting with Relativity's consistent support quality.

Pricing and ROI: kCura Relativity is viewed as expensive but offers considerable ROI due to its feature-rich platform, although its setup cost efficiency is questioned. OpenText EnCase eDiscovery is competitive in setup costs, offers a favorable ROI, and balances cost with security benefits.

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To learn more, read our detailed OpenText EnCase eDiscovery vs. kCura Relativity Report (Updated: October 2024).
Buyer's Guide
OpenText EnCase eDiscovery vs. kCura Relativity
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
kCura Relativity support is generally effective and responsive, though some users experience delays due to time differences and remote work.
No sentiment score available
OpenText EnCase eDiscovery customer service has mixed reviews, needing improvement in responsiveness and efficiency to satisfy users.
 

Room For Improvement

Sentiment score
7.0
kCura Relativity struggles with bugs, high costs, reliance on hosts, insufficient training, and lacks advanced AI features integration.
Sentiment score
7.8
Users suggest enhancing mobile acquisition, email indexing, data ingestion, reporting, keyword search, and support in EnCase eDiscovery.
 

Scalability Issues

Sentiment score
8.5
kCura Relativity is praised for scalability and handling extensive data, though some users experience minor issues with older versions.
Sentiment score
7.2
OpenText EnCase eDiscovery scales with enterprise needs via presentation, back-end, and storage components, supporting small to large enterprises.
 

Setup Cost

No sentiment score available
kCura Relativity's pricing includes per user fees and scalable per gigabyte costs, transitioning focus to the latter.
No sentiment score available
OpenText EnCase eDiscovery is generally considered a worthwhile investment despite varied pricing and the need for multiple licenses.
 

Stability Issues

Sentiment score
8.0
kCura Relativity is stable and reliable, with occasional breakdowns in large files, but issues are actively resolved.
Sentiment score
7.8
OpenText EnCase eDiscovery is generally stable and reliable, but users report occasional UI bugs and image processing delays.
 

Valuable Features

Sentiment score
8.8
kCura Relativity offers custom API creation, advanced analytics, and excellent usability, aiding efficient document handling in complex litigation.
Sentiment score
8.9
OpenText EnCase eDiscovery offers advanced search, data recovery, customizable EnScripts, and AI features for enhanced user experience.
 

Categories and Ranking

kCura Relativity
Ranking in eDiscovery
5th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenText EnCase eDiscovery
Ranking in eDiscovery
6th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of kCura Relativity is 5.3%, down from 9.2% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.6%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Maria Greene - PeerSpot reviewer
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.
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Alejandro Stromer - PeerSpot reviewer
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
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Top Industries

By visitors reading reviews
Legal Firm
26%
Computer Software Company
16%
Government
10%
Financial Services Firm
7%
Financial Services Firm
21%
Computer Software Company
15%
Energy/Utilities Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about kCura Relativity?
There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team.
See all answers
What is your experience regarding pricing and costs for kCura Relativity?
It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.
See all answers
What needs improvement with kCura Relativity?
I haven't seen anything on AI merging with Relativity.
See all answers
What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
See all answers
What needs improvement with OpenText EnCase eDiscovery?
The solution could improve productivity.
See all answers
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
See all answers
 

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Compared 35% of the time
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Compared 32% of the time
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Compared 32% of the time
More OpenText EnCase eDiscovery Competitors
 

Product Reports

Buyer's Guide
kCura Relativity
November 2024
kCura Relativity reportDownload kCura Relativity product report
Buyer's Guide
eDiscovery
November 2024
OpenText EnCase eDiscovery reportDownload OpenText EnCase eDiscovery product report
 

Also Known As

Relativity
EnCase eDiscovery
 

Learn More

Video not available
kCura
OpenText
 

Overview

Quickly sort through large amounts of data to extract similarities and access information to create coherent reports

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

 

Sample Customers

Webb & Tyler
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Buyer's Guide
OpenText EnCase eDiscovery vs. kCura Relativity
October 2024
Free Report: OpenText EnCase eDiscovery vs. kCura Relativity
Find out what your peers are saying about OpenText EnCase eDiscovery vs. kCura Relativity and other solutions. Updated: October 2024.
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