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OpenText EnCase eDiscovery vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (5th)
Trellix Endpoint Security
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

OpenText EnCase eDiscovery and Trellix Endpoint Security aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.1%, down 6.1% compared to last year.
Trellix Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.0% mindshare, down 3.9% since last year.
eDiscovery
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"I feel McAfee Endpoint Security to be a good, mature product."
"The initial setup is straightforward, not complex."
"The most valuable features are reporting from the ePO console and the advanced threat protection (ATP)."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"Technical support is always available and very helpful."
"Some of McAfee Endpoint Security's main features are it has benefits over normal conventional antivirus solutions because it works much faster."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
 

Cons

"Ease of use and learning curve need improvement."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"The reporting is a bit unreliable. It needs to be better."
"The local technical support could be better."
"I would like to see more integration with third-party products."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"Sometimes, while installing the ePO, we were getting so many errors and I don't know why it happened."
"We would like to see all the features available on cloud."
"The solution has problematic encryption, which needs reforming."
"Tech support is not as helpful as they were in the past."
"What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature. There should be daily signature updates for protection."
 

Pricing and Cost Advice

"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"Annual license fee is good"
"We pay for the license on an annual basis."
"Licensing is paid yearly."
"Since the maintenance is done by our own team, the price of the subscription should really be cheaper."
"There are some extra expenses for using the product, in addition to licensing related to the maintenance of the product."
"Pricing is fair."
"Trellix may cost around $46 to $47 for a single license without an EDR."
"We pay 650 Rand for a license. It is a perpetual license which we normally run for two years."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
Government
7%
Energy/Utilities Company
7%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

EnCase eDiscovery
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
inHouseIT, Seagate Technology
Find out what your peers are saying about OpenText EnCase eDiscovery vs. Trellix Endpoint Security and other solutions. Updated: January 2020.
842,767 professionals have used our research since 2012.