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OpenText EnCase eDiscovery vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (5th)
Trellix Endpoint Security
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

OpenText EnCase eDiscovery and Trellix Endpoint Security aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.1%, down 6.1% compared to last year.
Trellix Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.0% mindshare, down 3.9% since last year.
eDiscovery
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution is very stable."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"One valuable feature is Threat Prevention with the on-demand scan."
"It has a very simple like multi-tenancy option and scalability is outstanding."
"The solution is stable."
"It can be deployed quickly, and it's scalable. Those are the two advantages of it."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"I like trap prevention DNS and threat prevention."
"The endpoint protection and disk encryption features are the most valuable."
"The product helps us by contacting us if there are any virus attacks on our system."
 

Cons

"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"There were minor UI bugs."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"The solution takes up a high amount of memory and can cause the system to hang."
"I've encountered minor challenges related to encryption."
"What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature. There should be daily signature updates for protection."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"Tech support is not as helpful as they were in the past."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
 

Pricing and Cost Advice

"​The product is affordable and user-friendly.​"
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose."
"The tool is affordable"
"Trellix Endpoint Security is neither a cheap nor an expensive solution."
"Pricing is fair."
"Its price is reasonable, but it could be made free."
"Pricing is reasonable and runs at a cost per user per year."
"Annual license fee is good"
"This product is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
Government
8%
Energy/Utilities Company
7%
Educational Organization
44%
Government
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

EnCase eDiscovery
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
inHouseIT, Seagate Technology
Find out what your peers are saying about OpenText EnCase eDiscovery vs. Trellix Endpoint Security and other solutions. Updated: January 2020.
845,040 professionals have used our research since 2012.